October 2023 by PJ D
The staff are friendly and full of banter. It's people like this that make you want to shop there versus other places. I had purchased a number 4 helium balloon and a few other things, I left the balloon in my car and did a bit of shopping. I returned less than 20 minutes later to see the balloon had split down one of the seams. I returned to the shop and spoke to Donna who looked at the balloon and agreed with my assessment. I needed a balloon and I was more than happy to pay for another to save hassel but the staff assured me that it's a clear defect and I could have another. No fuss, no arguments, no issues, this is the kind of service that breeds customer loyalty. I could not be happier with their service. Thank you to all the staff who helped/served me.
September 2022 by Stuart Mcleod
Went in for party stuff for my little girl and the two staff members couldn't have been more helpful
July 2020 by bly k
Disappointed couldn't find any birthday cards that wasn't a valintine card
January 2020 by Elizabeth Robertson
I use card factory as there prices are reasonable and plenty to choose from.
January 2020 by Rose Thompson
Best card shop and staff in Airdrie