June 2023 by carl mackenzie
We were booked into the hotel but decided to eat at Rafters last night. The food was terrible and had we not been in a hurry as we were heading out and starving, we would have sent it back.We had the fish and chips and it was way over cooked, the chips were actually burnt and the batter on the fish was rock hard. The fat or oil that it was cooked in was obviously needing changed too as you could taste the dirty fat. Then there was the peas, they were supposedly in truffle oil but horrible.The manager, if doing his job properly should have removed the food when he saw it but all he said was I?ll take the comments on board. Really really bad.So we ate at the Faerie Tree tonight in Aberfoyle, where we saw others from the hotel!!!! The food here was first class.
June 2023 by anthonypurvis
Pub menu, with a smell of chlorine and no air! Overlooking the pool, sticky tables and menus and really greedy food. Would not go back, just poor standards, with one exception, the manager. He was the most attentive of anyone the whole weekend, he did really well and I appreciated his professionalism
May 2023 by gemskiii83
The rafters was fab the best Sunday lunch sharing board ! The creamed cabbage was amazing only improvement would be the Yorkshire puds but everything else was phenomenal the manager is lovely and very helpful ! Drinks again a bit too exapensive
July 2022 by Prasanth Panicker
The starters (Haggis) was excellent, the Mains (burger) was hopeless (RIP, poor beef), the Wine (Italian) was good, the Service was intringuingly insistent, the Ambience was passable (with a customer's dog barking non stop) and the Bill inflated. Touche!
July 2022 by Craig Birkett
Food was over priced and poor quality and very tasteless would not recommended
July 2022 by Anna K
We were staying at the hotel and decided to eat at Rafters rather than travel into Aberfoyle (felt the garden restaurant in the main hotel was a bit smart for our two year old). Despite checking when I made the reservation there was no children's menu so very little to choose from for children - despite this being advertised as a family friendly option. We also couldn't order a portion of vegetables to go with our meal as apparently kitchen had no vegetables. And when the food came it was so disappointing. Dry burgers with soggy oil soaked chips and Mac and cheese which tasted as though it came straight out of box and had never seen the inside of an oven. To top it all off, two burgers, Mac and cheese (kids portion) and a side salad of plain leaves and tomatoes cost £50. Shocked at how bad the food was here for a hotel such a this. Had better at McDonald's. The service was however wonderfully friendly and made us feel very welcome but completely let down by the kitchen.
June 2022 by I6010VTmarkp
Great time had by me and my daughter, cant thank Courtney and shimac enough for all the help and kindness they showed my daughter.
May 2022 by Dream96389
Very overpriced I was £23.50 for 2 drinks, a wine and a Baileys. After that we left am not getting ripped off like that. Got 2 drinks in Aberfole was £7.50 more like it.
January 2022 by Prasanth G Panicker
The starters (Haggis) was excellent, the Mains (burger) was hopeless (RIP, poor beef), the Wine (Italian) was good, the Service was intringuingly insistent, the Ambience was passable (with a customer's dog barking non stop) and the Bill inflated. Touche!
September 2020 by GillianF210
Only open Friday d Saturday evening. Was quire quiet for drinks but quite a few takeaways. Nice food but not cheap
March 2020 by anaurts
If you are staying at the hotel eat at the main restaurant and not here! Booked a table to be told when we arrived that there was no table, so had to sit at the bar, food was average at best, service was not great and the waiter didn?t really know what many of the dishes included.
February 2020 by normanw587
A Bar Bistro with large screen tv and games area, part of the Forest hill hotel complex located above pool and spa.
