March 2024 by Scott Elliott
Enjoyed our stay however we found that the Spa and Leisure area was in need of a refurb and the 15 pound charge for a small dog was excessive.Rooms: Our room was decorated nicely with a front facing view onto the grounds and the Loch in the background was perfect, very comfortable bed as well.
March 2024 by Karen Whiteford
I?ve just spent two fantastic days with a friend here. All the staff are great and couldn?t be more helpful and friendly, the apartment was the best I?ve ever stayed in. The spa facilities are brilliant! My whole experience was wonderful. Thanking everyone so much?.. I?ll definitely be back!Rooms: Apartment was clean, comfortable and very generous in sizeWalkability: The garden grounds are great for a walk taking in the beautiful scenery
March 2024 by TOD
Lovely hotel with even better staff. Liz on reception was a delight and she took time to remember guests during their stay.Set it beautiful grounds overlooking Loch Ard, the scenery is stunning and makes the stay even more relaxing and enjoyable.
March 2024 by Gary Darroch
The food was incredible. I've eaten in some high end restaurants and my meal easily matched any that I've ever had, and surpassed others. The staff are extremely attentive, welcoming and polite. The room was comfortable and warm. Decent shower facilities. Great bed.
February 2024 by Nicky Ashe
Had a lovely stay. Room was perfect but just one guy in charge of the restaurant who was rude and unhelpful. Everyone else was greatRooms: Bigger than I expected stunning views
February 2024 by Sam Tonge
This is a nice hotel but it?s not 4 star. The spa was closed when we went for a spa weekend and we were given no compensation, just told to drive 40 mins to a local leisure centre. Staff are lovey but clearly told to upswell everything, which gets very annoying. The organisation is not great, the times for massages randomly move and there is no communication between people. We bought the set menu then was told there wasn?t one! Booked two hot stone massages then only one person could do it. The rooms are nice but need some DIY and more cleaning time to get rid of dog hairs. It is a shame as it could have been such a lovely weekend away.
February 2024 by lynda heatley
Excellent accomodation,great location friendly staffRooms: The apartment was lovely, everything you needed was there,great view from your own balcony
February 2024 by Kirsty Agnew
We had a lovely overnight. Staff were lovely. Room was lovely, comfiest bed I've ever slept in. Bar is expensive but we didn't expect anything less and brought our own wine for the room. Lovely
January 2024 by Jennifer Russell
I always enjoy my stays here in the lodges but feel that they're in need of a bit of an upgrade.The Rafters bar wasn't open as it'sseasonal, so we ate in the hotel, which was a bit pricy for what I could only describe as a mediocre meal.One final point. I had my dogs with me. I'm not an early bedder and when I took them out for their final walk. just after midnight, the street lamps were out and it was very, very dark and dangerous as I couldn't see the pavement/road underfoot.
January 2024 by Idalia Ristok
Great place for relax.
January 2024 by Thomas Donaldson
Rooms: BasicNearby activities: Ice rink swimming pool on siteWalkability: You will be able to walk away and enjoy great senary
January 2024 by raenforest22
Secluded and idyllic location. One of the most comfortable hotel beds and pillows we?ve ever come across. Our room was spacious with a lovely bathroom. Good breakfast choices in the continental portion and enjoyed the hot breakfast options too. Beautiful grounds and surrounding area. Two things to improve - install USB plugs in the rooms or furnish lamps with USB?s. If you?re in the lobby and guests come in from outside a horrible cold breeze lingers and yourself or the staff are constantly going to close the doors properly. We thoroughly enjoyed our stay and would definitely stay again.
January 2024 by Matthew Shepherd
The hotel is tired, especially the leisure facilities. Honestly the male changing rooms are awful, tiles hanging off the wall showing rotten timber in behind- I am a tradesman and know that this needs fully ripped out and replaced. The restaurant is a saving grace, excellent food and great service, especially from Adam who was very attentive and a credit to the hotel. A jewel in a beautiful location that needs a serious amount of upgrades.
January 2024 by Paul Darken
Lovely stay for 4 nights with 3 kids in a 2 bedroom apartment. Lovely views, spacious rooms and good facilities. The rooms could do with a bit of an upgrade and the dishwasher didn't work but everything was very clean and suited us really well.
December 2023 by RobertJohn Kempsell
Beautiful place but staff do let it down. Especially some receptionists? a tad overpriced for what you get, could spend less for a better meal at a cheaper restaurant but the surroundings are idyllic and facilities are first
