February 2024 by Anzelika Lincika
The members of staff are lovely. Most items can be collected on the same day. If you have the app you can get sometimes discounts. If you decide to buy in store you have an option to either speak to a person over the counter or order through an iPad, the iPad is very slow and doesn?t respond as fast as you would like sometimes. The people are quite nice and if you are unsure about the size of trousers you need they are happy to bring them out and take them out of the pack to measure next to your legs. They have a variety of size options. The car park is right outside. If your order a lot and the items are heavy be prepared to carry it to your car on your own as there is no trolly or anyone to help you apart from yourself.
October 2023 by Ian McGregor (Ian McG)
Haven't been here for some time, I now mainly use Screwfix Westhill or Inverurie.It hasn't changed. You still stand in a queue whilst the staff talk football with other customers..
September 2023 by George Mckessick
Bought gate hinges also needed screws which both staff members help a lot with sizes very very helpful 100% great service at bridge of don depot
May 2023 by Kirsteen fong
Ordered 3 items online to collect on 19/ 5 / 23Arrived at store to collect items.Went back to car to collect my id for confirmation which i did not need as i barely got through the door to be shouted at " YOUR ORDER ' ! ! Eh did no one teach you any manners ? No hello ! ! Plus how do you know its my order ? Do you not need to see the confirmation text / email ?1 item was big & heavy . No offer of any help . Guy just stood there looking at me struggling then walked away.It's OK I managed. I didn't want to disturb you just standing there doing nowt i might have ruined your strenuous day ! ! This shambles of so called customer service has definitely 100% put me off ever buying anything from here. It may be cheaper here but I would rather go to b & q next time. Will get friendly helpful customer service there.
September 2022 by Ebuka Okeke
Great place to shop with different types of products ranging from simple household products to complex water drainage implements. Serving over 500 customers daily. Great place to shop
August 2022 by X Liang
No hi, no how are you, no thank you, no extra words, the staff looks like so bored of his job. Or maybe a bit depressed. But I do understand his frustration. Working in a rundown area with full of seagulls poo, who could be excited
August 2022 by Ryan Wark
Great screwfix, and ideally located. The staff are often friendly and helpful, especially at the trade desk.
January 2022 by michael sorby
Getting expensive now used to be cheap but I can buy most products on line delivered to the door much cheaper
January 2022 by Christine Bowes
Husbands domain more than mine. Good for diy items as well as trade.
January 2022 by little red
Fast, friendly, and very good value. I generally check out their website first before looking elsewhere.
September 2021 by David Wilson
Excellent service this afternoon at BOD , staff went out their way to help me and ensure i got the exact part i required for the job. Very refreshing in this day and age to get friendly and informative help.
September 2021 by saucerutherland
Disaster. Ordered a key safe, website told me it was there. Went to collect but not there. Refused to cancel my order. Sham of a business.. what kind of company refuses to refund orders they cant fulfil. Avoid avoid avoid.
August 2021 by Asja Muir
Didnt have what I wanted in stock but staff were friendly and helpful they even pointed in direction of another company which I found to be awesome (not scared to send to another for good)
July 2021 by William MacKenzie
Now, this is probably a good place BUT the way it's run could be better.I think if you look things up online (taking note of the item name and number) then go to the store with your details it'll be GREAT.I arrived at the store and I knew what I wanted (but hadn't written anything down) I approached the counter to tell them my request and was briskly told to go to the catalogue and write down what I needed before coming to the counter.I tried this, couldn't find what I was looking for then gave up and left, as I said it's probably a four or five ? on this occasion ........no.
July 2021 by Phil Rowberry
Disappointed with the website on this occasion. Checked availability of my required item and it indicated that stock was held at B of Don. Clicked to collect & paid in full only for the confirmation text to advise that my stuff was being sent from the distribution centre for next day collection. Not the best when I needed it that day.....
