October 2023 by Klaudyna Kozak
The delivery time of parcels has been tragically extended. Shipments are being held. On September 26, I received a Gray Card with September 20 on it. Parcels are not delivered on time. I do not know what's going on. Even during the strike, all letters and parcels were delivered to me on time. The feetopay payment website works incorrectly, you cannot pay the correct amount, the website enters a higher amount when confirming the payment. The opening hours of the parcel collection point are a joke.
September 2023 by Andrew Angus
Parcel arrived at this Depot at 07-52 this morning ,was given delivery time from 08-15 to 12-15 pm ,it is now 1-23pm and no delivery has arrived all one gets told on the tracking site is it?s ready for delivery.this was supposed to be a 48hour service , time this place got a boot up the backside .and get their finger out to deliver a better service .
August 2023 by Alispn Brechin
Service was ok...BUT the opening hours are shocking...8 am til 10am...poor..very poor
June 2023 by Margaret Mann
It was our Diamond Wedding 1st June. No cards delivered during the week at all and know family from different areas all had made special efforts to be sure that eeha cards for the day. Poster 23rd and 24th. Nothing at all has been delivered during the whole week. Story heard they are short staffed a and do streets.
March 2023 by James Anderson
Hours of the office to collect you item to short a time
February 2023 by Claire Hodge
Friendly lady behind the counter however Shane it's only open 2 hours in the morning.
January 2023 by Laura Stewart
This place used to be open late at night on Thursdays which was a massive help to those of us who work and can't make it into the place during the 'normal' hours. Now they've stopped that for some reason and the hours are back to being terrible.Used to get packages left on doorstep which was fine but now I'm told the postie's need a picture of the package in the open doorway before they can consider it delivered. So if you're not in, it goes back to the depot and you'll need to wait until the weekend to collect it. ????
December 2022 by Leslie Annand
Very very helpful.
November 2022 by Elizabeth Moffat
Shocking! Have waited in all day for my delivery. Blinds in livingroom opened to indicate someone is in! They must have given me one minute, if that, to get to the door. As I got there, card already through letterbox and they were driving off! Joke!
October 2022 by Dave Chalmer
Terrible delivery company, place is never open to collect missed parcels?!! They make no effort to get your parcel to you or give you any option to hide the parcel, Ill never use this joke off a company! Also impossible to contact by phone so don?t even try!
October 2022 by Glen Lyon
Nice and close missed a pokemon card binder from the post. And went down to collect it the day after
March 2022 by Abi Caith (Barblebee)
Opening times are barely legible and only open for 2 hours at a time. Staff manning the desk were good though.
December 2021 by Ian McBride
Got notification that parcel had been delivered, but no sign of parcel. Checked tracker and delivery confirmed but no details as to which address. Attempted to call Royal Mail...gave up and visited delivery office. Seems my parcel was delivered to another address, different totally street, let alone spelling. " Was an agency postman" was the reply. Took my contact details but no update after 2 days. Spoke to my own Postie, matter sorted the next day. Royal Mail need to up their game.
November 2021 by Hi
Got notification that parcel had been delivered, but no sign of parcel. Checked tracker and delivery confirmed but no details as to which address. Attempted to call Royal Mail...gave up and visited delivery office. Seems my parcel was delivered to another address, different totally street, let alone spelling. " Was an agency postman" was the reply. Took my contact details but no update after 2 days. Spoke to my own Postie, matter sorted the next day. Royal Mail need to up their game.
July 2021 by Paul Feeney
Yet again, the opening times have changed for this premises, but the online information hasn't updated. And lo and behold, closed on Wednesday. I appreciate there are bigger things going on just now, but these random times are a major inconvenience if you're waiting on something important, especially as they aren't sympathetic to most people's working hours. Anyway, I'll post a photo of the new times; hopefully that'll help others.
