February 2024 by Suzanne Moran
Very basic hotel and below the normal standard I would expect from Premier Inn. Rooms comfortable but very tired, lift not working for duration of stay.( 5 days). Location poor , a Toby Carvey ( again very tired!) Was directly next door but nothing else nearby.
January 2024 by Angie SB
Fantastic location for what i needed. Brilliant size car park. Great sized room. Comfy bed. Good shower, Really nice breakfast with eggs made to order. Chef poached them perfectly. ? awesome having a 12 noon check out. Only fault was there was only enough milk and sugar for one cuppa each in the room.
January 2024 by Tom Doig
In Aberdeen for a funeral stayed overnight .breakfast was good friendly
January 2024 by Andrew Buchan
An excellent stay from start to finish. Flo at reception was a ray of sunshine on arrival. Hotel gets no road noise. Breakfast superb with a great host and chef. Would happily return to this premier inn.
December 2023 by brian doherty
One of the nicer Nice Premier inns, breakfast was better than most and location was perfect for my work. Toby Carvery on the same site so great food at a great priceRooms: Nice and clean, not showing any signs of wear and tear,Noteworthy details: Helpful friendly staff
December 2023 by Kinga Dluzak
Super clean place. Delicious breakfasts, friendly staff. I
December 2023 by Sue & David Wiseman
Huge car park and ideal if your visiting the hospital. Staff very friendly really can't do enough and the great standard of the premier inn breakfast. Maybe in need of a refurb but it's clean and quiet.Walkability: Round the corner from a variety of takeaways and shop
December 2023 by James Scott
Nice large carpark, friendly staff older style rooms but nice and clean.
December 2023 by Stuart Henderson
Nice quiet hotel up to the usual PI standards.
November 2023 by paul paterson
Really friendly front room staff clean
November 2023 by G Morris
Rooms are very basic and quite dull... but the staff are wonderful and so is the breakfast. Perfect for one or two nights.
October 2023 by Jennifer Macintosh
When we first entered the hotel, the receptionists were quite nice, although one did sigh rudely. When we were given our room it had a pungent odour to it. One of the key cards provided were broken, although getting it re-done, it still didn't work. The showers had good pressure and the bathroom was decently clean. The beds had crisp fresh linen but the pillowcases felt used. The breakfast was just okay. We stayed for three days and each day they got one of our orders wrong. Another 30 minute wait until we got the correct breakfast. In the restaurant there was a horrible couple steps. They were so steep I am surprised to see that they got past the health and safety laws. My friends and toddler fell down these stairs multiple times. One of these times my friends were holding orange juice, which spilled all over their brand new jumper. The staff couldn't care less. My toddler enjoyed when Santa came in and took a picture with him. I never new there were York accents in the north pole! During our stay, a group of visitors at the hotel contiously knocked on our door. We were very distressed and all stayed in a room together. Eventually when my friends went to go back to their room a staff member came to tell us that their was a noise complaint. We told them that it wasn't us making the noise and that it was other guests. They patronisingly laughed and told us that at our age she would have done the same. Me, being in my mid thirties with a condition that made my body not develop properly so I look much younger than I actually do was upset by this comment. She looked not a day of 18 and to talk condescendingly to me seemed very rude. She said if I made the noise again I would be kicked out. Very unfair given it wasn't even us. I was thinking of bringing it up with reception, only to realise she worked reception too. Many of the workers there were youths. They didn't have the same standards and the hotel halls had litter in them. There was a nice server at dinner who was very helpful. The location was just okay. If you want a cheap stay at an okay hotel with bad staff then this is the place for you. Personally, I enjoy a smiling face and understanding staff. Not rude people who don't take you seriously and judge you for your looks. The playground outside was rotting and not well catered to. The slide was full of sludgy leaves and dirt. the ground was slippy and not well gritted. My toddler slipped multiple times. I don't think that I will be taking my business to Premier Inn again but I hope that the other ones are better than this.
October 2023 by Michelle Maclennan
The room was clean the bathroom was cleanAlthough everything was damp in the morning the carpet, our clothes, the window etc was all damp.The charging points were all broken.The staff were lovely.Great location.
October 2023 by Maureen Sayers
There is no doubt what you get in a premier Inn. The beds are comfy and clean the bathroom is clean and supplied with soap and shampoo the staff are pleasant and helpful.
October 2023 by Andy Patyra
Usual clean and efficient service from Premier Inn. However the google maps takes you to an inaccessible route when driving. Search for the Toby Inn instead.
