September 2023 by Ruby
Not had issues except the post office opening times are wrong online. Photo here shows the actual times.
August 2023 by ecosse deen
I went here to change euros back to pounds. And what a faff it was by the women behind the counter. She opens a text book to look at my notes .. then in the book to see if matches up. ( okay i get that as foreign currency) then asks me where I got them etc etc. Scribbles the magic pen .. even held up to the bloody light !. I said forget it and went to different post office. They took them NO PROBLEM NO QUESTIONS ASKED. if a boss went in there undercover they would get the shock of there life.
July 2023 by ou7shined
Customer service is a four letter word here.We have so many stories of the crazy that goes on here but by far the worst one is the day she sent my teenage daughter home twice with an ebay package because, even though it didn't affect the price in any way whatsoever, the declared weight on the prepaid label was slightly off (I'm sorry my digi kitchen scales aren't as accurate as the PO ones). I quickly fixed it in pen (as ebay charge you again for printing a new label) and my daughter went back with it... only for her to be sent straight back home again... THIS TIME IN TEARS! She now insisted that I print off a whole new label because I'd defiled this one with my biro. We took it to another PO in town, I pointed out the miniscule bit of pen on the label like a nutter and they laughed it off as it clearly wasn't an issue. My daughter has been scared to go near the place ever since... which unfortunately means I have to run the gauntlet myself once again. I dread standing in that ribbon lined queue of doom, every one of us trying to work out if the person in front gets "her" or if it's your turn to suffer yet again a lecture on sticking the label 2mm off to the right of where you'd put it or which line of the address the post code is actually supposed to be on ?
June 2023 by monika zi
This is a great post office, I think. Use it very often for parcels.
May 2023 by Kristy Anderson
Everytime I go to this post office and I am served by one specific lady, there is always a problem. I get told off for small things, made to repackage items, have had issues with a slight discrepancy in weight (which would not effect pricing) and generally given a hard time. The overall impression I get is that I am inconveniencing them with my business. Its a very unpleasant experience and I wish there was another post office in the area as I would definitely take my business elsewhere
April 2023 by Linda Bremner
Very rude counter staff. No need yo deal with people in the manner they do. Each time i?ve dealt with one staff member its resulted in tutting, sighing and rudeness. If i could avoid using this post office I would.
May 2022 by Mark Livingstone
Post office staff low educated. They thought Poland is in Russia. Unhelpful, rude dark her female employee. She was very racist. I will never use this office again.
December 2021 by Rafael Alcaraz
Rude uninterested staff , this place is becoming legendary for it's staff attitude. Rather drive the extra couple of miles to stay away from this place . Shame plenty of nice people would appreciate a nice job in the place
November 2021 by Will Rowe
Unhelpful staff, always some problem with anything your trying to doStopped going years ago but tried again to give the benefit of doubt still the same jobsworths behind the deskSave yourself any grief Tillydrone or Potterton, staff are always helpful and the ques are way less
August 2021 by Suzanne McDonald
There is nothing wrong with this post office. I've never had any problems. The staff are trying to do a difficult job during very difficult times. It's bad enough when the general public can't even queue properly (ignoring the signs). Well done staff for working during this pandemic and dealing with difficult customers In a small shop. You get 5* from me.
August 2021 by Dano Aberdeen (DanoAberdeen)
I use this PO on a regular basis , I?ve never had a problem with service or any of the other issues some of the other reviews state .5 stars for me awarded for this post office, staff have to deal with all sorts of queries from the numerous customers who use the facility daily , on occasion there can be a bit of a wait though that?s to be expected during these times of Covid.
August 2021 by Linda McKinlay
Just used the services here and had the best service, lady was friendly helpful, very knowledgeable gave me good advice for future use and quickly and efficiently dealt with my custom, I was hugely surprised as previously been treated not so good here and actually dreaded going in! Definitely use this Post Office in the future!
September 2020 by Ginger Winger
This just has to be the worst Post Office in the UK. It has certainly achieved notoriety in the local community. I definitely have had my top 5 worst customer service experiences of all time here. The lady who seems to be the manager is just plain nasty to most customers and really seems to hate anybody actually having the audacity to bring their business to the place. If you have any more than one parcel look out! I could bore you with the details of the things I have witnessed / experienced but I will resist. Just avoid the place, you know it's not worth the stress. There are much much better options relatively near by and the short drive will be hugely less stressful! My favourite is now the one in the Premier Store in the wee row of shops pretty much opposite the Tesco Express etc on Great Northern Road. Was in there today and the lady was actually keen on my parcels / business and even hastened me back???? Wow, what an incredible difference!
October 2019 by Pauline Beattie
Not helpful. No customer service skills!!
October 2019 by lynne cooper
rudest, grumpiest staff you will ever come across. When asked if they could pop a bit of Sellotape on an envelope that was coming undone at the corner, was told I would need to buy a roll of Sellotape!