March 2024 by Linda Breslin
Very nice staff.
September 2023 by Saint Agro
Very nice medical centre with great staff, doctors and an on site pharmacy. I'll be back.
September 2023 by Lawrence Leaper
I have been a patient here for 17 years, i can honestly say that i have not had any bad experiences. I try to see Dr Browne if i have any problems, i think seeing the same doctor is an advantage. I have found that ANY staff i deal with are fantastic. Thank you all.Lawrence Leaper.
August 2023 by Stan Robertson
Been a patient here for 25 years. Excellent service up untill the past 18 months or so. Constant cancelled (phone) appointments and extended timeline reviews without advice as to reason, etc. Medical treatment remains first class but admin is abysmal.
August 2023 by Michelle Collister
all staff work incredibly hard and are always polite and professional and go out of their way to help whenever me or my husband has contacted the practice, we are very lucky in this climate to have access to a surgery as professional as thiswell done portlethen
July 2023 by Matt Geldart
A very well organised Medical Practice
July 2023 by Fiona
They don?t offer appointments for cervical screening if there isn?t one available that week, told to call every week to try and get one.
January 2023 by bill forbes
I would like to to take this opportunity to thank Robbie and dr Simpson for their help with an issue I hadThanks to both of them all is well and issue resolvedWithout certain individuals like yourselfs I don?t know where we would be as both of you have very special skills one of them being you listen to people so please keep up the good work as the world is a better place with both of you in itRegardsWilliam forbes
December 2022 by Richárd Bogár
Would be a great practice, however they give appointment 3 weeks later from phoning and there is no text or email reminder what time is the appointment. If you miss it by 10-20 minutes they require you to rebook it (of course 3 weeks later)
December 2022 by NyanNoodles
Terrible reception. I called in before to make different appointments , one was for my mental health and I kept being told to call in at every start of the month to make my appointment, and I was never able to even make one. Another was for an emergency appointment, the receptionist technically blamed me for not calling them during the morning to make the appointment for the emergency, when I told them that I am very busy with work especially being short staffed and not being able to go on my phone for a call, they told me to call in the next morning and said they highly doubt I will even get my appointment then, telling me this in a very rude manner.I simply gave up and now changing practises.As for the doctors, one I was in for was interrupting me alot when I was speaking, I was trying to explain why I feel like I may have different mental health disorders, but they kept interrupting me and not letting me explain everything, and with worse cases i get asked ?And what do you want us to do??, like I dont know, help me and do your job?
December 2022 by C B
I have attended a few practices in Aberdeenshire, in my personal experience I consider Portlethen Surgery a good example of excellent practice. As a patient of Portlethen Surgery for some 18 months, I have found reception staff to be friendly and helpful, I have not found an issue in making appointments nor in receiving information requests for supporting evidence required for two medically related applications (one for medical insurance the other for the DWP). The wait times at Portlethen Surgery are not excessive in comparison to the experiences that my family and friends are receiving at other surgeries across the City and Shire. The support and assistance from each GP and each Nurse/Nurse Practitioner has been well considered and the correct way forward. This is not only for myself though also for my teenage daughter. I would be reluctant to change surgery again now that I feel supported by Portlethen Medical Centre. I write this as a disabled person with a complex medical history hence feel that I am in a position to offer a genuine and honest review.
November 2022 by marts music
Safe and friendly place well laid out.
November 2022 by Elena Andreea Benta
The medical practice is excellent.
November 2022 by Angela Ritchie
The worst reception person I have ever spoken to all I ask for was a letter about my health and to give to my pip but they want proof but I will give them proof. I can hardly walk I have a crutch to get about. I think that is shocking she needs to be taken off the phones...
November 2022 by Stewart Tough
It's fine if you can get an appointment. Plenty parking.
