March 2024 by Davie Whyte
Had to get a refund after what they fitted was broken and told us it was sorted I had to take my car to another garage to get it done again.Too nearly 2 days to fit a barring a job that takes at the longest 2 hours. I 100% won't be back
March 2024 by Manu VJ
Very very bad service and very racist people are in the Aberdeen branch. I had the appointment on Tuesday 11.30 staff turned us back by saying tyre hasn?t arrived. Again rebooked appointment for today 1.30pm , waited for hours with 1 year old child but staff didn?t do the work and when I checked with staff they said busy, If can?t more hours, then I have to rebook the appointment. It very frustrating and disappointing. Very unkempt customer waiting area.
February 2024 by Rich
Had been searching around Aberdeen for tyre and no one could see me that day. With children in the car I had hit a pot hole. Found National tyres number online. Spoke to Rick and although they were fully booked he said get the car to me and we will get you back on the road as soon as possible. Great customer service and the fitter with blonde highlights had a new tyre on my car within 20 minutes. Would recommend to anyone
February 2024 by Gil Cur
Shocking service. Booked online and paid (£500 deducted straight away) for 4 x new tyres. Arrived to be told the tyres were not in stock and no equivalent available either. We travelled from out of town specifically and they hadn't even bothered trying to call to let us know and barely an apology. Refund will now apparently take up to 5 days. Avoid at all costs.
January 2024 by Samuel Turcu Georgesch
A workshop where you can let your car be repaired.Change tires,MotFair prices and high-quality services at a fair price
January 2024 by James Paterson
Got a tyre well priced nice staff ?
January 2024 by Raja Duraisamy
Horrible service
December 2023 by Trevor Phillips
Changed my tyre and handed the car back to me with a tyre pressure warning light. Lied to me and said the warning light on the dash would disappear after driving it off. Turns out they actually snapped my tyre pressure sensor clean off the wheel. Currently pursuing this through a different Halfords branch. Absolute charlatans. Avoid at all costs.
November 2023 by Steve
If I could've left 0 stars then I would have.Absolute joke of a place.Booked my time slot only to turn up and be asked if I was leaving car with them because they were busy. Couldn't have been that busy if 4 of them could stand around in the reception area. Replied No because I have my time slot. Was told that it wouldn't be looked at for at least a couple of hours which would've taken it to near closing time and too late to do the job.I booked a time slot for a reason. Because it was convenient for me. If I'd wanted a later slot or to leave the car then I would've booked it in as that.I don't book a food delivery time slot and then expect to wait for it to appear 2 hours later. I book slots that work for me.Cancelled appointment and told them to refund my money which for whatever reason is going to take 5 days to reach my account. Quick enough to take my money straight away though.In this day and electronic age, it shouldn't take 5 days to issue a refund.Will never use this place again.
October 2023 by Don
Had a tyre fitting appointment with this branch for my two rear tyres. I dropped my car off in the morning and went to collect it in the afternoon. When I came to collect my car, I realised that one of my wheels had been damaged during the tyre fitting (see photos attached). The wheel was in perfect condition before the fitting.The invoice I received from the branch provided me with 'before' and 'after' photos of the work done. The mechanic made a clearly deliberate attempt to cover up the damage they did by putting 'before' photos from after they did the damage to my wheel. The 'before' photos they provided were from when the tyre was already off the car. There were no photos taken by the mechanic while the tyre was still on the car, which is very unusual as I am sure standard practice is to take the 'before' pictures while the tyre is still on the car (before any work is done).Upon contacting customer service regarding the issue, their response was extremely slow, taking 1-2 weeks per email. And despite taking this long, they completely ignored the points I raised.In short, avoid this National Tyres branch at all costs as they are unable to carry out something as simple as a tyre fitting. Be aware that they may also try to cover up damage that they have done.
October 2023 by Keith Mann
If I could give no stars I would,my car was booked for wheel alignment at 16.30 11/10/23 only to be told by manager it won't be looked at today he was too busy playing with his mobile phone holding up the front desk.I had also paid for this service in advance,it's just a shame no one could call me to let me know rather than me wasting my time turning up.All in all I would not recommend anyone to using national tyres aberdeen unless you want to waste time.
September 2023 by Zak Decor
I have have had an appointment on the 17 august 2023 for a MOT test when i arrived i have been there is no one to do your car MOT, they asked me to phone aberdeen autocenter see if they can take my car for a MOT i did phone i have been told there is no appointment till end of September no am left without a car and lost a day of work am trying to find an appointment with other garage, this place is a joke
September 2023 by piotr Wójtowicz
I booked MOT online and they cancelled it because not doing MOT in Saturday. So why is possible book it online in Saturday. Of course they cancelled it after 2 weeks and 4 days before MOT date.Not recommended at all.?????
August 2023 by kabir khatri
Went to thus shop for getting checked my tyre from which air was leaking in 2/3 days. Perhaps a nail in it . The heavy built guy at reception was on done for 8 mins. Waited and the finally when I told my problem, the gentleman as if was not happy to do the job , reason can be any, simply told that they are busy till weekend . . Wow, what an attitude. Have been there before in peak winters on a heavy snow day and the mechanic there was so nice and attended me so nicely.So this ugly review is not about National Tyre , but about people there . Unwilling workers should stop working and enjoy life .Immediately drove to SOLETTE tyres and Mechanic THOMAS there attended and fixed my tyre in 20 mins.
August 2023 by Daniel Palade
They phoned me one day before my mot test , that they cancelled my appointment when my appointment is due in 4 days,and my money will be refunded in 5 working days .now I have to find a different place to do the job when tomorrow is Friday and all the places are fully booked. Very disappointing from a big company like hallfords ,they didn't have any other options to help me
