February 2024 by Euan McDonald
Remember, first bus take no responsibility for any crimes that happen on their buses. There is nothing available for victims in the way of support or refunds. Incidents have increased since teenage gangs have been mobilised with free travel. So, if you want to be harassed or attacked, choose first bus.
January 2024 by Lea Rücker
My partner and I were very happy with the service we got when we had left a phone on a bus on a Friday evening. We thought we couldn't get it back before the next working week, as lost property is closed on the weekend and so are the call lines. The next morning we went and asked an employee if there was any way to get the phon back earlier. Multiple employees went out of their way to search for the phone in lost and found and even pulled a bus out for us to look for the phone in. After 30 minutes we had the phone back. Super greatful for the staff being so nice, especially on a Saturday afternoon.
January 2024 by Anna Ohrman
Had to go to pick up mail outside of town. I'm a tourist here and had been out there the day before. Due to limited opening hours, I had to come back - the late bus made me miss the open hours, just. Both times I asked for a return ticket. The second day I realised I'd been given a single. This cost me an extra £2.50... it adds up! Drivers are ok but LISTEN to what is being asked for. That particular driver didn't know where major road arteries were along his route.
January 2024 by Alister Stewart
Waited 1 hour for an 18 bus at dyce aberdeen for a bus thats supposed to be every 20 mins absolutely appalling service
September 2023 by Vijay Raj
I?ve lived in a few continents. In that context, this is a great bus company in the city. However, they are not as good as they can be. Most drivers are good. Some not so great (to the point where you feel like you are in London). Bus timing is not kept, but that is beyond the control of drivers during peak hours. City be thankful for this service. And students shouldn?t complain if they don?t have ID to accompany their passes. Some routes are well serviced than others. Some buses are cleaner than others. A mixed bag.
September 2023 by Mau Lion
I went to the open day yesterday. There is a nice exhibition and we can travel around Aberdeen for free
August 2023 by Mark Ushie
After the celebrate Aberdeen events where folks walked from Harlow Academy to the Castle. Afterwards, visited the first group open day where old buses were on display, depicting it evolution. I had the opportunity to visit other stands such as the NHS where they talked about vaccination and mental health. It was a fun today as Aberdeen cane live again.
August 2023 by Ahe Ddi
Bus driver yelled at me when I didn't have a student ID to go with my student ticket. I offered to pay the adult ticket, but he said "next time." Would have preferred a neutral tone from him, not yelling, and paying the adult ticket instead of being yelled at. So embarrassing and unnecessary.
June 2023 by Willow Berry
Had an amazing bus driver he was so happy and cheerful he brightened my day after having a really bad. When you get off he's always telling you to be safe and have a good rest of your day I've had that bus driver a few times he's my favourite
April 2023 by Pamela Adam
I asked the driver for a grasshopper covering A&B zones. I found out after a day of using it he had given me the wrong ticket. This cost me extra money to get back to Aberdeen.
December 2022 by Footie Fan
Not necessarily reviewing the depot itself here but just the company. Really overpriced, half the time buses just turn up as they please, often buses don?t turn up at all. I realise this will happen occasionally and it isn?t necessarily the drivers fault but it happens so often. Have tried to email and phone multiple times when a bus is 15+ minutes late, always get ignored. Even messaged them once on Twitter to complain and they didn?t reply and blocked me so I can?t message them again, talk about professional ?
October 2022 by katerina andritsou
Very warm welcoming!!? I am so excited!
September 2022 by Max
Waited for the X27 towards the airport at Skene place, Dyce. Never showed up at the stop, zero information on the website. Took a cab instead.
February 2022 by RON MACK
Would help if the drivers knew there bus stops especially in city centre. One day stops here next day there.
February 2022 by Mister M
Would help if the drivers knew there bus stops especially in city centre. One day stops here next day there.
