September 2023 by christophercW6155OP
We had the absolute pleasure of having our wedding reception at the Palm Court Hotel and it was beyond incredible. The staff were constantly attentive, made the planning process for our day absolutely painless and communicated promptly and efficiently. There was never anything that was too much trouble, and honestly we felt like family the way we were treated. The food however, was on a whole other level. This venue is punching way way way above it's weight class. The presentation, flavour, pairings and attention to detail was something i would have expected at a venue 3 times the cost of what we paid. Every guest was surprised and delighted with the food and my Wife, who is gluten and dairy free had so so many options as their taletned team had strived to make her excellent food. Head Chef Jayne should be very very proud of herself and her team, her catering was flawless from start to finish. Sharlene is a kind, professional and gentle person who we loved speaking with. She constantly steered us in the right direction and offered insight and advice which was invaluable. Jenna was an absolute delight and a great laugh aswell. She was compassionate, extremely helpful and just a joy to be around Beverly was amazing on the day and had a handle on everything, she made sure we were fed when things started to ramp up and she gave us the time we needed. We never felt rushed and she really, really took exceptional care of us We have nothing but good things to say about this venue, if your looking for a beautifully presented venue for a wedding and want an experienced and loving team right behind you then look no further. We will be coming back here for many, many years to come
September 2023 by Judy780
We stayed here for three nights whilst visiting our daughter. We've stayed in a few different places in Aberdeen but liked this one best. It's a friendly, welcoming hotel and the room was very comfortable and clean. Even though there were functions going on whilst we were there, we didn't hear anything from our room. We didn't have any food or drink so can't comment on that. The only negative thing was that the carpet on the stairs and corridors was dirty. Otherwise, we would definitely recommend this hotel.
September 2023 by 201pilot
The Palm Court Hotel come justly recommended for ones stay in Aberdeen. We only stayed one night but it was comfortable and quiet. The room was small but not more than most experiences we have had traveling the world. The bed and pillows were comfortable and provided a good nights sleep. The breakfast was excellent with both continental style offerings and off the menu choices. The best thing about the hotel is Linda behind the front desk. She is an enthusiastic and helpful individual who went out of the norm to greet us and help us make dinner reservation and order a cab for the trip to the restaurant.
September 2023 by Go48354726365
Had a great meal and drinks at the Palm Court last night. Had the steak for two deal with a glass of wine and thoroughly enjoyed it! Ella and Keisha took great care of us and made the evening more special! Thank you Palm Court and thank you Ella and Keisha! ??
September 2023 by 750catp
From the first email I?ve ever sent Sharlene, she has been nothing but lovely and helpful to me. As anyone can imagine the stress leading up to your wedding day is insane, but no question was ever too much or too silly for Sharlene and her team. The wedding day itself was amazing, Bev and her team were just so attentive and kept me updated at every moment. They decorated both rooms beautifully, and Beverly especially was just so lovely to speak with. Made sure everything was absolutely perfect, I loved the special appearance from Trevor whilst we had our dinner that made everyone?s day! The team kept all of our decorations together so the morning after clean up wouldn?t be insane for us. Honestly cannot thank everyone enough for their hard work, and even just how friendly everyone is it?s just such an amazing team. I?ll definitely have to pop in with the pictures once I get those back, thank you so so much again! Mr & Mrs Porter x
September 2023 by roberjAberdeenshire
Met family for lunch-4adults and 2 toddlers in High chairs. Our server Ella was lovely, chatty particularly with the kids and extremely smiley and pleasant. Soup and sandwich lunch was very good We will be back Outside seating area but too hot for us
September 2023 by 252liliiab
There are so many things to say but to summarise - if you are looking for a place to have a pitiful rest, dog-friendly hotel, amazing food and a team who could sort all your issues even extremely unexpectable collapses - this is the right place. Emma and Bethany from the reception point literally saved my working trip solved my issues and gave me so much kindness and hospitality that it made me feel calm and relaxed in my quite stressful situation. All the atmosphere of the hotel will surround you with relaxing vibes, the rooms are quiet and the beds absolutely adorable, my exhausted back was absolutely obsessed with the mattress after 17 hours in trains, and cosmetic has an amazing smell.
September 2023 by JaneM690
I arranged a special surprise birthday lunch for my husband with our immediate family. We had a lovely private room, the food and service was excellent. A special thanks to Kerry for making the event run smoothly with her attention to detail which was very much appreciated. My husband and I stayed the night, lovely room and complimentary bottle of Prosecco. All in all everyone had a fabulous day.
September 2023 by clancameron118
1st wedding anniversary weekend stay, same as our wedding day, excellent room, food and staff. Had a early meal with family which was lovely. Had small bite buffet later and all guests enjoyed it. Had our doggies with us and they got spoilt, treats and sausage at breakfast. Only one issue spoilt it for us, on return to our room in the evening reception called and room below said we was banging and at 6am I got up to the loo and they started banging up to ud gave me a scare and the dogs , I can categorically swear we did not make any noise in our room and if someone in a room below can't handle my size 4s walking to loo they should not be staying in a hotel. I was mortified that reception called our room and they did explain they need to do that ro check we are OK. Apart from that loved our stay.
September 2023 by Aberdee66
Met friends for a reunion, drinks and a meal. Good atmosphere, drinks fine, bar service good however when we sat down for our £33 steak dinner things went downhill slightly. Rib eye steak was thin, overcooked, looked steamed rather than grilled/fried, only 6oz. at best and onion rings were over greasy - fried at too low a temperature - the remainder of the accompaniments were acceptable although chunky chips would have been preferred rather than skinny fries. Had to ask for a bottle of wine with the meal which didn't arrive until we finished our meal - waiters were predominantly inexperienced students who were clearly poorly managed and not very well briefed. Some of the meals going to other tables did look good, battered haddock, burgers etc. however, if you are a discerning customer, don't set your expectations too high. Very few GF options btw.
August 2023 by rhonam547
Family of 12 came to be together for a year since mun/ grandma died and we were delighted getting a private room, we pre ordered food and it was such a perfect experience. Private room gives you 15% off, big bonus. Ella who overseed us was just so friendly and professional. So nice to our wee demanding 4 year old grandson, often asking if we needed anything else and giving us space too in a private room. Food was beautiful, and plentiful! Sharleene the manageress who assisted was so lovely too. Definitely be back, thank you xx
August 2023 by B4443PHelaines
We had a fantastic stay in the Palm Court Hotel. Lovely hotel, friendly helpful staff and delicious food. The beds in our room were so comfortable and the walk in shower luxurious. We were well looked after at breakfast by Joe whilst Linda the receptionist was so helpful, efficient and friendly. This was our first time staying at The Palm Court Hotel but it won't be our last.
August 2023 by Trail27926449913
With friends for a meal at 5pm on 21st July. Quiet table. The service was excellent. The staff are very friendly and attentive to our needs. Especially Laura our waitress. Food very good, recommend the homemade mushroom soup!
August 2023 by W4770DWmatthewl
Went to try out the new menu? Were greeted warmly by Emma and Bethany at reception, where we were guided to an atmospheric bar with Anne, Annie and Ashleigh manning the bar giving quick and confident service! We then were guided through to the restaurant by Ross and handed over to Joseph and Sam where we had an amazing meal of just a selection of starters, Haggis spring roll was an absolute highlight. Having been gifted vouchers it was great that Natalie kindly took them from us and sorted it all without question! 10/10 would come back :)
August 2023 by karengY2335JX
We had a very nice family lunch, well presented and freshly prepared. Nice peaceful location and clean facilities. Not rushed over our meal and Ella our waitress was extremely welcoming, polite and friendly.
