August 2025 by Anna ?ytko
Very nice place , helpful people working there and nice , if you need help with your phone or broadband there is a good place to take help
July 2025 by Christa Reid
I went to the shop in the Bon Accord Centre in Aberdeen today.
I'd been having problems with my phone, which I'd bought there, a long time ago. A lovely Assistant, Koney, sat me down and after some time, she sorted the problem with my emails, via Talktalk and the phone's camera and Gallery. She was very friendly, respectful, helpful and extremely patient, bless her. Well done to that young lady! ?
July 2025 by Alistair Middleton
Decided to get broadband. We are both over 60 and have no understanding of how it works . We met Max who explained everything in a way we could understand. Decided after that to get it. What a pleasure to meet you Max . Keep up the good work. Alistair and Michelle.
April 2025 by Flotnar Hús
Very good staff. Helpful and friendly. Good deals for multiple purchases.
April 2025 by Jeff Smith
Bought Xbox gambling bundle for my sons birthday with a 2 year ultimate game pass. The xbox arrived but no game pass, its left him without any games to play. Note this bundle cost me £700+
December 2024 by Mark Wood
Staff in-store couldn't help me but guided me to a solution Via their helpline which resolved my problem.
December 2024 by Aaron
Absolutely terrible customer service. I was completely ignored for a long time before a staff member finally approached, only to tell me they couldn?t serve me. Their attitude was unprofessional, and they made me wait unnecessarily. Truly awful experience.
October 2024 by Trevor Ritchie
I visited the EE store at bon accord centre Aberdeen between 15:15 and 16:15 on Friday the 25th 2024. To transfer my business phone from Three to EE. Unfortunately, my experience was highly disappointing. Despite a team of five or six staff members on duty, I found them to be unprofessional and seemingly incompetent. After waiting for approximately 10 minutes. I was directed to a seat. But over the next several minutes. Three other customers arrived after me and were served and dealt with. When they began assisting a forth person I decided to leave.
The management at this store should make it priority to hire and train compenet, professional staff. I've had a phone contract since 1990 when it was just the limited few who had phones with serval different providers and have never experienced such poor service. My 85 Mike round trip was wasted. And until EE addresses these issues, I will be remaining with my current provider.
October 2024 by J V
Jayden went above and beyond - really helped us out a lot. He deserves recognition
June 2024 by James Simpson
Google maps got me there step by step with no problems
May 2024 by Anne Mcclorey
Very friendly and excellent food
May 2024 by Thusitha Liyanagamage
I made a personal request to EE customer care through online. It was a totally different sensitive matter. They handled it very well without any hassle to the customer. Any organization can handle predefined customer matters at the best. But we can rate of the standard of handling customer matters, the way they handle different scenarios at their work. Therefore, I can rate the EE as superb in customer relations (online). They have superb process in manging customer matters. EE has a surprise humane team. Thank you Team EE. All the best!!
May 2024 by D H
Clowns. Unprofessional
May 2024 by millie westlake
Brilliant customer service! Big thank you to Claudia and Matt for helping me with my upgrade. Despite me changing my mind a few hours later on what phone I would like, they were on the ball and made the process hassle free, nothing was a bother for them! Thank you so much guys!
February 2024 by Azra Maliha
Very good store
