October 2023 by Anthony Kruijver
Really bad service.Never buy here?
January 2023 by Kat mathieson
Went into the shop today just to have a look, when I entered the shop, one of the shop assistants gave me a dodgy look, was it cause I was wearing just comfy joggers and a parka, just because I wasn't wearing posh clothes to enter this shop is that why, didn't know there was a dress code to enter this shop.
November 2022 by John Paterson
First time in this store and overall very pleased staff nice and friendly and a good selection to choose from. Would definitely visit again.
November 2022 by Neil Farquhar
Great shop with good selection of luxury clothing
July 2022 by Nigel Allan
Unfortunately one of those companies that don't care about customers, only customers money. Aftersales service is diabolically poor, staff very unhelpful. I will never shop there again!
April 2022 by Arnold Goloncser
I went into the store with hopes of buying a palm angels top, unfortunately due to the quite rude nature of the employees and their looks of classistic stares madd me feel intimidated. They made me feel like an intruder instead of a customer. Decent clothes, staff need to be more friendly.
March 2022 by Norman Low
Wasn't there I was at flats next door
February 2022 by david graham
Staff are disgusting to people think they are above everyone.wife was in today and they was looking her up in down because the way she was dressed.SHOCKING!!!manners don't cost nothing not even a goodbye
August 2021 by Tracey Watson
Had a few issues, but staff were happy to fix it. Only thing is no working phone number incase you need to get in touch with them ?
June 2021 by Tracey Ellwood
Had a few issues, but staff were happy to fix it. Only thing is no working phone number incase you need to get in touch with them ?
April 2021 by Myke
This is the worst store ever in Aberdeen. Staff are so rude. Went in for an online return and was told I couldn't return due to items being an online purchase and one of the items clearly being the wrong item purchased, won't be accepted. It clearly states on the cruise website that items bought online can be returned in store for a credit note (which is what I could have settled for), and yet I was refused. The two female members of staff present on the 11th of August 2020, need to be properly taught how to deal with customers and need to come down from their high horses. I believe it being a franchise (Aberdeen store) clearly damages the reputation of Cruise Fashion UK.
April 2017 by Norma W.
I have today received a raincoat I ordered from Cruise online, in the last day or so. So first of all, I am very impressed with the speedy delivery. When I looked on their website, I was thoroughly pleased to see the vast selection of stock which was a joy to browse, but I was actually looking for a specific Canada Goose product that I hadn't been able to locate elsewhere. And there it was ! And even in my tiny size. (that was my only concern...choosing a size made me a bit nervous as I had been told to go for XS.) Well as I said, it arrived today and the size was perfect. As with the presentation pack and the product as well. I love it. It wont be going back for any reason. Yes. It was expensive. I had known it would be, but it will last for years I am sure. I don't splash out like that very often, but recommend this company to anyone who is of a mind to treat themselves now and again as did I.
May 2011 by Nicky J.
The products are beautiful, with a good selection of Louboutin shoes and Jimmy choo. Unfortunately the complete lack of customer service really lets them down. The shop assistants determine wether you are good enough to serve and have frequently been totally ignored by the shop staff whilest they continue their private chats but when you do get someone who deems you worthy they do provide a good service. For that reason I have decided to stop shopping there altogether
January 2011 by Karol S.
Super high end clothing and accessories store. While they have a very nice selection the prices are really sky high. Even on sale everything seems pretty overpriced. Having said all that, they're the only shop in Aberdeen to sell certain brands so I guess they have the luxury to charge whatever they want.
