March 2024 by Stephen McKenzie
Very patient, helpful and understanding. Not just a dispensing chemist but a proper pharmacy who do their best to help in difficult situations. Not listed before but they close for lunch as shown on their door notice, 1pm-2pm.
December 2023 by Donald McIntyre
This is a great pharmacy would highly recommend going to this place for any needs you have i?m sure they will help you out as much as they can.prescription services great you get a text when it?s ready no hassle whatsoever you just need to make sure you register your number with them to receive the text messages.
June 2023 by Ray Towler
May I give full credit to the staff at this Pharmacy ??, sorted out a supplier issue within hour's which my old pharmacy Lloyd's were not able to resolve. Great work & professional service, many thanks .
June 2023 by Lucy South
I am always amazed at how fast the service is for repeat prescriptions. I have never been to a pharmacy more efficient.
January 2023 by Rod Wallace
Unpleasant rude staff trying to force customers to wear face masks and then asking them to wait outside in -1 degree temperatures when the don't.
January 2023 by Robert Fraser
Quick service professional and fiendly staff
September 2022 by Cool Girl
They used to have nice staff at front desk, which has now changed and its rude and unpleasent. Pharmacy got refurbishment to look better but staff and atmosfer is so much worse. Also they shout out or ask information loud which and in front of other customers no regards for privacy, which is obviously very unpleasent and unprofesional. Almost feel like I am bothering them both at the front desk and some of the staff at the back too, even though not all, there is still some nice ladies you just have to pray they deal with you on the day. When you phone to check something you treated like you are stupid but when you come in and medication not there you get no help or if its not ready they let u know how busy they are. Overall staff should be nice and polied to customers, especially since you go to Pharmacy for medication you need to feel or get better, so kindness goes long way. There is no viliant policy against staff but same flier should say it also applies to customers from staff.
July 2022 by fiona donald
Very efficient and all items present after handing in prescriptions. Thank you will definitely use again rather poor service provider elsewhere in the city.
July 2022 by Laura McKenzie
Shocking attitude from one of the pharmacists today regarding my husbands prescription being wrong through no fault of his own ( actually his GPS fault) stating he would NOT be getting any other emergency prescriptions if this was to happen again! what makes it worse is this was for bloody sugar testing strips for a type one diabetic, therefore could be life of death between his having them and not! Very poor customer service and attitude from this 'professional' formal complaint will be getting made! My advice, use another pharmacy, here screams incompetence and unprofessional!!
June 2022 by Robert Ritchie
Very friendly & helpful staff. I've known this Pharmacy 4 30 years good then even better now. Steng 2 Strength
May 2022 by Elaine Begg
This has been my pharmacy for years, but lately their technical 'improvements' have turned the place into a shambles. I wanted to buy an over the counter product. I was asked a series of personal questions at the till in full ear shot of other customers. I was then invited into the advice room, bearing in mind I did not request a consultation. I was then asked the same questions, which were marked against a check list, and advised I needed antibiotics. I didn't want antibiotics and if I thought I needed them I would have spoken to my GP surgery. I finally got served the medication I asked for, 20 minutes later. These people are masquerading as doctors, which they are not! They should stick to serving customers and stop prescribing unnecessary medication
November 2021 by Robert Hessen
I love writing good reviews, where the experience is positive and rarely bother to write otherwise but here..... Needed to order some "across the counter meds" for Family in isolation due to Covid, with one young child really sick (High fever). They live not more the 50 yards away and this was refused even though web-site states "Delivery". Apparently its the companies protocols. Asked "Can't a friend or family help", hence the answer "would I be calling you for help if there was?" Advised... "try somewhere else". no other support. Is this why people use local pharmacies less and less? Do they know the phrase "Customer Service & Support"? What about supporting local communities, helping locals... So disappointing especially during these difficult time when we DO need to come together and help each out... great example Brian A. Christie of being an awesome local business.... "NOT!" So a quick advert, Deliveroo with Lloyds will help for sure!
November 2021 by Chris Gibson
This has got to be the worst pharmacy in Aberdeen me and the family have covid and are currently isolating for ten day me and the girlfriend use inhalers and thought we better get some more, when I got the notification they had our prescription I called to see if they could drop them off as I only stayed across the road I was told no I have to use a family member or friend, considering am well into my 50?s and any relatives still alive are other end of city and friends all work absolutely no help or advised in alternatives
November 2021 by Carol Auld
Staff are amazing.. Helpful and understandingNo matter what i need they will accommodate me as quickly as possibleCounter staff are angels!
May 2021 by Debbie Geddes
Very nice polite and very helpful and really handy text msg service when prescriptions are ready to pick up
