March 2024 by Samantha Cummings
Lovely products with amazing customer service. Went in to have a look around and was immediately welcomed by a lovely young lady (she said her name was Molly) who offered me help finding my size. She mentioned that the store offers a free bra fitting service which I hadn?t been aware of before, and she was more than happy to accommodate me in deciding on my right size. I struggle with body confidence and Molly was more than understanding, uplifting, and reassuring when fitting me, she took her time to make sure I was fully happy with the fit and even after deciding on my size she made the effort to find the right style for me. Cannot fault her at all - 10/10 customer service!! Will be returning ??
December 2023 by Karen Allan
Went for a fitting, the assistants are so friendly and patient, they offer advice and are very knowledgeable, but are not pushy at all, would highly recommend to go here, for a fitting. I was also pleasantly surprised at the cost of the bras. The 2 girls that served me were a credit to the store.
December 2023 by Karen McElroy
Great bargains in black Friday sale
October 2023 by Na M
Went to the Aberdeen branch for my first fitting in years, had a lot of anxiety as I feel very awkward about my body (especially since having a baby). The staff were lovely, the young lady who served me (Carrie) was absolutely fantastic, she made me feel comfortable very quickly and was so attentive. There were a couple of things that made me so nervous (I couldn't get the buzzer in the room to work because I was stressing!) and she was completely unfazed, was so helpful, can honestly say some of the best customer service I've ever received. I'm very happy with the bra I bought and the fitting, planning on buying from here again. I don't really leave reviews often but had such a good experience, will be feeding it back to Boux Avenue customer service too. Highly recommend.
October 2023 by Dale White
Was fitted today by muraod , this young lady is a credit to the store , the time she spent with me was incredible , after having a serious health issue a few months back which has left me with other health problems , she could do enough for me . This is my first time here and will most definitely be back , well done muraod x
August 2023 by Samantha Torliefson
Great customer service from the staff were friendly very helpful, I'll definitely be back.
February 2023 by Lottie Phelan
Went in today looking to try on bras after losing some weight, I didn't get her name but a very friendly lady with red hair offered to put me down for a bra fitting- 15 minute wait is very reasonable considering I was a walk-in when typically you would book in advance online so I'm very pleased with that and was more than happy to browse the shopping centre for a short while. Alice did my fitting for me, she was so helpful and informative and assisted me in finding the right size and style for me. Very calm and friendly experience, couldn't have asked for anything better! ??
February 2023 by Cynthia Thomas
Would have given a 5 star but the customer service is terrible.I had made purchase and afterwards had asked for a hand sanitizer or a napkin and they don't have any ?For a place like this you'd assume they would have it handy given the kind of business they are into.I was shocked.I almost wanted to return the goods when another staff provided paper towel ?, after 15mins of seeming ransacking
January 2023 by Gaby
I had a great experience at Boux Avenue with my bra fitting! Huge compliments to Sam, she could not have been more helpful and patient! :)))! I felt relaxed, without being rushed, and also learnt a lot !Thank you Sam, a credit to your staff! :)))
December 2022 by Michelle Rennie
BX07469724 I bought pyjamas online on 20th November 3 days later got an email saying there was a delay but my parcel would arrive soon and would email when it was despatched. Fast forward 10 days and I still have heard nothing so I sent them a tweet to be advised that my order is cancelled and they will issue a refund which can't take 3 to 5 days. No explanation as to why and I can still buy the items online but now at full price. Such fraudulent and deceitful behaviour. Theo Paphitis looks like boux going down like la senza. Absolutely disgraceful customer service and lies.
December 2022 by Chloe Mckinlay-Robertson
lovely store. staff were so helpful today was in with my mum,sister and niece the store was so busy and although we never had an appt the staff still helped us find a proper fit. 4 happy shoppers.
October 2022 by ????
the store has good products and there are many friendly employees. A pregnant saleswoman was especially attentive to me today when I came into the store for the first time. When I came in for the second time on the same day, the staff changed and the saleswoman who served me completely changed my previous attitude. request to provide a bag to wrap the purchase, she replied that they do not have such bags, although on my first visit they packed the purchase nicely. It's a shame ... everything is decided by the aftertaste
January 2022 by Aivar Tumuskan
Very nice
December 2021 by Joelene Cooper
Friendly staff and a cute little store with plenty of character
November 2021 by Lorna Mckellican
Stunning underwear and Christmas present ideas ???????
