September 2025 by K H
Absolutely shocking service. Ordered my repeat prescription over a week and a half ago. Now down to one tablet left. Have spent 2 days trying to phone but no-one answers. I just FINALLY got through only to be told to call back Monday. Explained I need prescription NOW so she put me on hold again for 10 minutes then call got hung up. Giving up phoning as I'm losing the plot!! Will be phoning my GP on Monday to ask if my prescriptions can be sent to a different chemist ???
June 2025 by Steve Mitchell (Mop)
About an hours wait for a prescription,won't be back!
June 2025 by Mihai Alexandru Andrei
Absolutely shocking service.
The pharmacists do not know what they are talking about. You are asking for a prescription arrival , they say yea is here , you get there is not. If they don't understand something they just nod at you instead of asking for clarification.
Shocking , if you can , stay away and get your medicine somewhere else, dreadfull.
Would've give 0 stars if could .
February 2025 by Adam Mohamed
Absolutely pathetic closed for lunch doesn?t say online or anything? People wasting time money and fuel and I?m on my lunch break needing to get a medical product? disgrace
January 2025 by Dave Phillips
Update your hours to include lunchtime closing between 1 and 2.
October 2024 by Mike Douglas
Some of the newer staff are making an improvement.
April 2024 by simar hagi
Bad service I have ever seen , no helpful
April 2024 by Ian Skinner
Limited stock as it's a small store but staff polite and helpful.
March 2024 by I knew you'd regret this Naomi Babags
Staff are extremely slow
March 2024 by mark london
feels like staff don't really want to help and will tell u NO without going checking or asking the Pharmacist ,Dickies Pharmacy at Moir Green is a much much better chemist and will go out of their way to help u
December 2023 by Dave Graham
Find them very hard to contact by phone
October 2023 by Lourdes María Vera del Barco
No matter what time you go and whether there are many or few people, there is always a wait. And even though they warn you that it will be 10 minutes... it ends up being at least 1 hour. More than once I asked them to assure me if my order was there or if it would be possible to complete the medical order even if I waited, they confirmed that I did wait...and then apologized for not having everything.There really is a lot to improve. The attention is not the best, it shows that the employees are under pressure and stressed.Communication is not the best, and prescriptions are not always on time.
August 2023 by Jess Farquharson
The staff are very rude! Went in today to pick up my prescription and the lady with blue hair turn her back and laugh!Go to a different pharmacy if you can!
August 2023 by Afc 1903
staff are about as much use as a chocolate teapot
April 2023 by Google user
If you can use any other pharmacy, DO IT! They loosing track of repetitive prescriptions, they say they called practice when they did not (well it's either them lying or practice). Long wait, and disorganisation.
