May 2025 by C G
Just been in with prescriptions , girl said will be 20 minutes, bear in mind there is No-one else in the pharmacy at this time !
She said we are busy ! I take it people are busy but 20 mins for prescription! I think all Boots pharmacies are the same , staff are not very helpful some very rude especially Scotstown one in BOD ! You go elsewhere and you get prescriptions within 10 minutes!
Boots you need to seriously look at training your staff with manners and not for customers to have to wait so long for prescriptions!
I won?t be back !!
April 2025 by Erin Connor
Great pharmacy it?s self, staff member on the desk was quite rude, while I was waiting in my Perscription the girl on the desk on the (30.05.25) at 2:30 was so rude to other people in the queue, basically sounded like she didn?t want to be bothered and was treating other patients in for their Perscriptions like we?re a system and not actually people?
December 2024 by Beattz88
Bit of a wait was told 30 mins so went outside to give others a seat plus my son was in car waiting , came back in 20 mins later to be told il have to join the end of Que again which would of been another 30+ mins , for a prescription that?s been there for over 3 days already . American lass has got a bit of an attitude on her , sort your stuff out!
December 2024 by Andzy Pandzy
Great service and a strong addition to the Forresthill health centre!!
March 2024 by Gill Grant
This pharmacy regularly closes for lunch, the info needs updated.
February 2024 by Ray Shaw
The whole staff is really nice and helpful! I did visit the place with a quiet serious condition. The pharmacist lady is a wonderful human being. She suddenly made phonecalls and after that she even came with me to the hospital to help here to get help! Wonderful human being!
February 2024 by Routine
The whole staff is really nice and helpful! I did visit the place with a quiet serious condition. The pharmacist lady is a wonderful human being. She suddenly made phonecalls and after that she even came with me to the hospital to help here to get help! Wonderful human being!
February 2024 by Ail Wood
Awful serviceIgnore you at counter no acknowledgement while playing about with computer at front desk totally rudePrescription never ready told to wait 20 minutes ( others work too)Clearly lots of staff on as all you hear is chatting and laughingObviously customer service isnt a priority
November 2023 by Abigail Dos Santos
Excellent services, super efficient and very very helpful staff! Note that if you do need to pick up a prescription however, the pharmacist is away from 1 to 1:30 pm, and they?re legally not allowed to dispense prescriptions and sell certain medicines.
July 2023 by Douglas Norrie
That's one star too many. Always a queue. The slowest chemist I've ever witnessed. Absolutely beyond belief. Never going back there. Muppets.
June 2023 by Lee Inglis
Shocking this is not open on a Saturday morning. Most other pharmacy's provided this service to the general public.
June 2023 by Gillian71 Richards
Recently visited the pharmacy to get excema cream, as had an outbreak whilst staying at hospital nursing my Dad during his last days in palliative care. The assistant and pharmacist were so nice and helpful to me and my Sister, I would like to thank them.
June 2023 by Regan Roberts
Locked up tight on an early Thursday afternoon! No sign on the door, no explanation. I've seen two people in there milling about. Finally opened up. They did have what I was after in stock so plus two stars for that.
November 2022 by Jason P
Giving it 4 stars for the blonde pharmacist! She works he backside off, also Barry he's nice and polite. But I'm due dispense once every 4 weeks and half the time it's my doctor's who don't walk it the 20 yards, even when I phone a week in advance.
October 2022 by John Macleod
Waited 10 minutes to be served then another 5 looking then to be told I've to come back in an hour, I'm here now? Half a job.
