October 2021 by Ewelina Gwizd
Very good people who work in bensons for beds
October 2021 by ANNA Burns
Service in shop excellent, not pressurised\\nMattress superb\\nDelivery arrived a little early on the day, good contact and helpful and friendly delivery men
October 2021 by Kira Pirie
Excellent service all round. From sale to delivery.
September 2021 by arryn alabi
It was delivered as promised on the very day.. hassle free delivery
August 2021 by Evie Jeeves
Lynn from the Aberdeen store was so helpful. I?m delighted with my bed, it?s great quality and has loads of storage.\\nIt?s very heavy and takes 2 people to put it together but all the tools you need come with it, I?m very impressed.
August 2021 by jenny wright
Quick and easy service was in shop for five minutes and on my way home after my purchases . Friendly staff and very helpful
August 2021 by Kirstin McGhee
Excellent customer service, able to show and tell me exactly what I was looking for and in my budget, very friendly and approachable
May 2021 by Abi Morgan
Went in for a new mattress and the customer service was amazing!! Jacqueline was very knowledgeable about the products and put no pressure on us to buy or go for a more expensive one. In fact she recommended a cheaper one than the one we were looking at!\\n\\nJust an all around great experience, would definitely buy from here in the future! thank you!!
September 2019 by Bill Michie
Very pleased with bedroom furniture bought here BUT delivery was a nightmare. One part of order was missing & it took 2 weeks & numerous phone calls to finally get it delivered
June 2019 by Debbie Alexander
Very poor service as was ment to have a bed delivered yesterday and I had to pick my son up from school the guys phone when I was at school to say thay were at my house I asked if thay could come back I then got a lot of check from them so phone up costomer services to be told I would have to wait a week to get the bed so I phoned the shop and asked for my money back still waiting for a phone call so have now decided to go in to shop and get my money back will never use this store again
June 2019 by Adam Willoughby
Excellent range of beds and service from staff
May 2019 by Rob Jones
Quick to sell, then not interested if they mess up. Ordered the bed and was told of delivery. Took time off work and waited....nothing. Called them up and they had no record of ANY delivery date. Despite it being their sales reps fault they proceeded to tell me it was our fault. Go figure. Bed eventually turned up two weeks later with missing feet. Called the store, they gave us CS number, called them and it was a 40 minute wait on the phone. Left message for a call back and still waiting 2 hours later. Will NEVER use this company ever again. Be warned. Oh, and what happened to cooling off period? Tried to cancel after the delivery mess up and was told about their 24 hour cancelation policy. 20% of the full values after that. AVOID!!
May 2019 by john jamieson
They don't honour there guarantee not worth the paper it's written on, if you have a complaint you have to pay up front for inspection £45 (they stipulate inspector ) they don't answer the phone at HQ I eventually spoke to someone there after trying umpteen times his response was if I wasn't happy go to trading standards! BE WARNED
May 2019 by Dianne Thomson
Quite pricey and couldn't see anything I wanted
May 2019 by robert henderson
Bought a bed very comfy.
