February 2024 by Grace T-R
I had an issue with my exhaust so booked a free check and they were so lovely and helpful and explained everything and even took a video to show what was wrong, and although they couldn?t fix it as it needed welding, they suggested a place to go who could fix it and were so kind.
February 2024 by hamish ogilvie
Good service nice waiting room need an appointment to get work done .
January 2024 by David Gibbons-Wood
Good service from well organised people.
January 2024 by Sandor Janosi
Very unprofessional, and poor customer service.
October 2023 by Debby
Second appointment to get a service, first was supposed to be a sit and wait but when arrived told that a service would take all day. Due to my job I could not wait all day. So made my second all day appointment prepared to wait. When I called 6 hours later they told me it was ready but full service was not carried out because it was only 5000 miles since last service. Wrong it was 13000 miles which if service history was checked then would be apparent. So yet another day wasted travelling to Aberdeen. When I got in the car the seat was filthy, obviously no cover put on before dirty overalls got into the car. Bonnet prop was also left loose to rattle in engine bay. Overall pretty poor service and attitude.
September 2023 by Iain Morrison
Excellent service and communication
August 2023 by Grant Masson
new brakes on my mini in and out quick and smooth, staff were very friendly and Knowledgeable would definitely use them again now I know they're back open!
August 2023 by Stelios Mygiakis
Excellent service, thank you
December 2022 by Lee Jordan
Ordered 4 winter tyres that were meant to be fitted through ATS's Mobile Fitter on collection from ATS Aberdeen. First appointment was for a week ago and got cancelled on the day. Took a day off work today for the re-book between 0800hrs and 1200hrs today and waited in. Rang at 1300hrs and spoke to a guy who said he knew nothing as he's normally in the Ellon branch, he told me to ring Black Circles. Black Circles rang the fitter who said ATS Aberdeen had fitted my tyres that I paid for 10 days ago now to another vehicle so there was nothing to collect. Neither ATS Aberdeen or the ATS fitter had the decency to give me a shout to let me know and iv lost a days pay as I'm self employed. In all of this the roads out there are worst they have been for years and iv been let down twice, with the second time sitting in all day whilst a customer who didn't order tyres is driving round with mine.Absolute shambles, please beware of this branch.
November 2022 by Bryce Scott
They couldn't fit me in for exhaust repair bur they did reccomend someone who could. Friendly and helpful.Thanks.
November 2022 by Robert Stephen
Very helpful staff who carried out my repair quickly and efficiently.
November 2022 by T Bruce
Ordered a tyre online, delivered to ATS they fitted it, quick and no messing around service, good bunch of lads.
November 2022 by ziqex
Great serviceHelpful staff and kind manager. Strongly recommended to everyone
November 2022 by Fraser Cumming
Absolutely first class service.Air Conditioning recharge & antibac carried out today. Completed in 1hr as indicated.Friendly & efficient staff.Can highly recommend the Aberdeen branch
November 2022 by Sally Williams
Excellent service. Discovered a bulge in a tyre while we were miles away from home. The guys were really helpful and changed the tyres quickly and efficiently.Thank you for being so helpful in what could have been a distressing situation.Keep up the good work and once again a massive thank you.
