March 2024 by Kirstie A
I have been going to Uppingham surgery for around 2 years since moving to the area. I have always been able to get a doctors appointment when needed. The receptionists are really helpful.I?ve been for bloods on multiple occasions and all of the nurses and also my GP are lovely. Especially Wendy - she is an absolute angel and asset to the surgery.They are always on time I?ve never been waiting more than 5 minutes.My only slight negative comments would be the communication between appointments, referrals and next steps are not very clear but it is easier when you have the app. Secondly there are some medications which are red listed, so I?m unable to get my contraceptive FOC via the surgery - I have to buy it privately as it?s too expensive.
February 2024 by DavidEvans4932
I?ve been attending the Uppingham Surgery occasionally for about six years. The service from telephone receptionists, on site receptionists, the dispensary, nurses, clinician and doctors has been excellent on every occasion.I recently attended the surgery and spoke with Doctor Hussain. What an extremely helpful and knowledgeable person he is. And he is typical of every doctor and clinician who I?ve had a consultation with at the surgery - helpful, understanding and great communicators, every single one of them.In six years, I haven?t had even one single experience that was less than perfect. It?s so nice to meet people who seem happy in their jobs and who are very friendly and so, so helpful.Also, the infrastructure and organisation of the surgery?s operation is excellent.Thank you so much for all that you do there. So impressive.
August 2023 by Mark Cadwallader
I have been with this practice for over 55 years and in all that time I have always been able to see a doctor when I've needed to. I have witnessed the abuse that the surgery receptionist have to put up with and I find it disgusting that one person can speak to someone who is just trying to do there job in such a manner. Treat people as you like to be treated yourself it's always worked for me.An old friend of mine said you can't please all the people all the time.How very true that is.Thanks to all the staff for doing there best to look after an ever increasing number of people.
June 2023 by Sally Cunningham
Saw Dr Bharwe this morning. Excellent consultation. Thankyou.
June 2023 by Alfie Stevens
Probably the worst surgery I?ve ever been to. The staff were very rude and unprofessional and got my surgery wrong. Don?t recommend coming here. ?
March 2023 by Sue Dowse
I cannot thank Dr Hussain enough and the staff at Uppingham Surgery. My Mum was very poorly and each member of staff and the dr treated her with dignity, respect, care and we?re very efficient. Superb service by everyone at the surgery. They called back when they said they would. Sorted urgent medication swiftly. Couldn?t fault at allThank you
January 2023 by Carol Brotherton
A simple job of collecting my partners meds, who would of thought how ridiculous and unprofessional these people are.. there needs to be accountability then they might get their act together, these are peoples lives they are playing with... sort your act out Uppingham surgery, and whats with the masks and perspex shields still?? get with the real world and focus on looking after the people that come to you at their most vulnerable.. there was no concerns that I had to leave without his essential meds for the weekend, computer glitch apparently.. a poor workman always blames his tools ? shocking..
January 2023 by Charlotte B
Excellent online services. Clear communication and never any trouble seeing / speaking to someone
November 2022 by Michelle Gericke
I have always found all the staff to be extremely professional whilst being warm and friendly. They clearly care, are thorough and offer excellent advice and solutions. Response times are good. Without doubt this is the best practice I have dealt with in my five years of moving around England and using different practices for my clients as well as for myself. I am fortunate to have access to this surgery.
October 2022 by Mara T
Worst service in the world. If you don't enjoy your job don't do it.Had to tick a star to be able to post!!!
October 2022 by Messy Anger
Possibly the worst surgery. Disjointed and fragmented service. Left me without prescriptions. Needless to say I left.
October 2022 by Charlotte D
Excellent online services. Clear communication and never any trouble seeing / speaking to someone
October 2022 by neil fairley
we are so lucky with the service - to say otherwise a nonsense
October 2022 by Milda Cufi
Best surgery by far. We lived in Uppingham for 5years, and used the surgery on many occasions for all our family members. Were never let down with getting an appointment, call back or referrals to hospital. GPs, nurses were always well aware of the personal medical history. Never felt rushed but listened to and appropriate level of care was provided. Maternity team is also outstanding, extremely caring and helpful in every way, no delays in providing care.Wished we could stay registered however moved to the neighbouring area.
October 2022 by Rana Ahmad
This is the worst surgery I have ever attended. I have been with a few surgeries, who have always made you feel looked after.This one is the most atrocious I have ever come across. The staff are extremely rude and unhelpful. The doctors talk to you like you are worthless. No one knows anything about your test results or what medication you have been prescribed. If you try to explain, they talk over and at you. Totally not fit for purpose.I am scared to remain with the surgery so will be looking to move elsewhere. ?Please do not register with them.
