January 2024 by Glenn Bryant
Relaxing vibe, very friendly staff and coffee of normal good standard from Nero. However, over 5 times in 2 months the staff have tried to charge me the "drink in" price for coffee despite asking if I'm drinking in or not. Too obvious to be anything other than a deliberate policy. There are also always people who bring their dogs in and sit so that you have to lean across them and their dogs to get to the sugar and stirrers. Definitely not an atmosphere to welcome new customers. Regulars very welcome though.
January 2024 by Matt Wensley
Open nice and early. Nice coffee. Warm welcome. Dogs allowed. Loved it
December 2023 by Andrew Richardson
Coffee and panini?s are standard fare and the same as all Cafe Nero?s. The staff are friendly and polite but the premises is tired and needs sprucing up.
November 2023 by Roger Douglas
Could do with a good clean and a
November 2023 by Simon Walker
Beautiful little coffee shop in the lovely town of Oakham. Pet friendly ??
November 2023 by Frankendude
Nice enough place, wasn't much impressed with the service, slow at till and clearing tables on my
October 2023 by Moira Graham
While I love the coffee in Nero, the cleanliness leaves a lot to be desired tables are dirty floor needs a good wash,. Needs a good clean and a refurb.
October 2023 by G P
One of the most dirty and run down cafes I've been to. There are coffee stains everywhere on the floor and the walls! The seats look revolting and dilapidated. Some very questionable staining. There are cobwebs hanging in every single corner. The tables don't look like they've been cleaned properly. Why is nobody cleaning the area customers sit in. You charge extra to sit in ruddy and a run down premise. It's not very inviting and looks incredibly grotty. Also the front door is broken so you had to use the fire exit.It need TLC urgently.
October 2023 by Joff Cheney
Staff were very friendly even though they were very busy on a Saturday morning. Coffee was great . Lovely old shop.
October 2023 by Carl Swift
I wouldnt even give it a 1 star. The place was disgusting, tables, chairs dead bees on window sill, coffee granules spillt on sides of counter. Toilets well, will just leave it there.
October 2023 by Ian Sandom
Go there every week with the grandchildren. We all love the place.
October 2023 by RS
Always love going here. Service is good!
August 2023 by Jeanette Harrington
Friendly staff and lots of seating. Dogs are welcome too. Lovely coffee.Kid-friendliness: Drinks and snacks are available for kids. My son enjoyed his marshmallows with his hot chocolate.
August 2023 by Dean porter
Very friendly and happy ? people.
August 2023 by Rosie W
Paige (one of the workers) is probably one of the rudest people I've ever come across in my life. The other staff are all lovely but she is hideous and I have seen her being nasty to several other customers before. I haven't wanted to return as she makes the experience so unbearable and unpleasant.
