September 2025 by Peter Stanbridge
An experience of a very friendly, empathetic and competent team during my recent eye test (which has lead to the need for a visit to the eye specialist). It?s extremely important to have your eyes tested regularly to catch problems and receive welcome advice on reducing longer term issues. I couldn?t praise this team enough.
September 2025 by Leigh Garthwaite
I had a fantastic experience at Vision Express thanks to the exceptional care and service from Sammy. From the moment I walked in, Sammy was incredibly attentive, knowledgeable, and genuinely caring?making the whole process smooth and reassuring.
A special mention also to Jasmine, who went above and beyond by following up and ensuring everything was taken care of. It?s rare to come across a team that truly prioritizes customer wellbeing and takes the time to go the extra mile. Also a thank you to Amelia for calling back and keeping me updated on my order.
Thank you all for your kindness and professionalism. Highly recommend Vision Express to anyone looking for outstanding service and a team that truly cares.
September 2025 by Mike Chanin
Excellent, staff all very helpful and welcoming, questions all answered - all-round satisfaction.
September 2025 by Maggie Newton
Helpful, friendly staff. I was able to see walk in and see someone straight away. Excellent service.
September 2025 by Helen Forbes
They were very friendly also spent time with you ? I love the Witney store
August 2025 by Ratanak Leng
Amazing service at Vision Express Witney.
August 2025 by john hughes
Things started out OK until it come to getting my glasses! After the first 2wks went back to collect and they were wrong! All blurry,so then I waited another 2wks and went back this morning 29th August 2025 and still not fit for purpose, they even argued the toss that the prescription was right which made me feel like it was me in the wrong, I asked for my money back and they said that the manager wasn't in and they would have to check tomorrow Saturday 30th when he or she is in. Absolutely disgraceful service.
August 2025 by Rod Bools
It?s fine, they were a little chaotic when I went in?.lots of staff running around but I was still late going in for my eye test. The woman I saw was a little abrupt and I didn?t warm to her, I also felt she talked down to me somewhat! I was diagnosed with dry eyes?..I?ve always had dry eyes, but now my lenses didn?t fit and the only ones that did fit were going to cost me double what I pay. Oh and now I need eye drops?..Well done on trying to forward sell but on reflection?.I feel you were trying one on!!! At the end of the day, I?ve been wearing contact lenses probably double the years you?ve been alive, and this prescription for about 19 years with no problems! I?ve had dry eyes for 45years! Again, no problems, I just felt this time I was being given a hard sell and I didn?t like it!
August 2025 by Eddie
Very helpful friendly staff, thorough eye exam and good selection of glasses.
August 2025 by Ian Temple
very helpful
August 2025 by Ann Carson
Staff were very helpful and eye test was very thorough. Pleasant experience, good customer service.
August 2025 by Ella Manning
Wendy was incredibly helpful and lovely! Me and my sister had a great experience! Thank you so much Wendy!
August 2025 by Tammy Jones
Very quick and easy service with helpful and friendly staff ? ?
July 2025 by Ruth Spencer
Excellent customer service highly recommend Vision Express Witney
July 2025 by Liudmyla Repetska
Vision Express in Witney is one of the best opticians in our area. Really good team - professional, passionate, customer focused. All my family now with this practice.
