August 2023 by brian wensley
Very helpful though busy staff.
June 2023 by ashley emanuel
Never have any staff or medication in stock and have to wait 3/4 days for an emergency prescription.Routine prescriptions that are ordered a week or longer in advance never get picked and packed.
April 2023 by Joanna Alani
This pharmacy is so dirty and slow! My son waited almost 30mins to pick up his medication.
April 2023 by George Candelin
Collected my prescription today, I wasn't notified of any shortages but when I got home and unpacked it there were no Metformin so I tried to phone, 30 minutes later and despite my making several phone calls, still nobody could be bothered to answer my calls.How people could award your Witney branch 5 stars is beyond me!
April 2023 by Rainman
I love this PharmacyThe staff have always been pleasant and helpful. Like so many similar establishments they suffer from staff shortages. Lloyd's in Sainburys has closed and Boots being far too busy so this gets far busier than the staff can sometimes handle but they have always been so nice to me.
May 2022 by Domino D
I made the change over to Rowland?s from Lloyds, as they were beyond useless due to having staff issues and simply not being able to cope with the size of their linked practise. Since moving to Rowland?s, I have had ZERO issues and everyone has been lovely and very helpful. The place is a bit tired and grubby, but they have the gear I need, with a a service I like. Thank you!
March 2022 by Amina Vierk
I am so grateful to Rowlands, they?ve not only been kind & helpful but gone a step further to prepare my prescription especially early so I would have it for my holidays. My immense gratitude to the wonderful staff there.
October 2021 by Melissa Fletcher
Extremely slow only to not have what I needed not for the first time
August 2021 by Carol Goodman
My stars are for the staff.One in particular went above and beyond to help with a family pharmaceutical emergency.Compassionate, understanding and helpful even used their own time to help out. ? ?
June 2021 by Martin Todd
Was lied to by the pharmacist, told my prescription wasn't there, he s aid he had checked but not moved from the counter. When told mine was weekly pickup and fortnightly deposited and I had handed it in a week before and got that week. He still refused to look and told me to go to my prescriber and get them to call him, I did, but he wouldn't answer the phone and I had to go back and I said I'm not leaving this counter till you look, so gonna hold up the queue. He found it a minute or so later and didn't even apologise for being wrong, just dropped it in counter and walked to the back
May 2021 by Helen Matthews
Always so efficient and helpful.
March 2021 by Katie Hill
Reliable, though sometimes the prescriptions are not sent in early enough by the doctors. Well organised for Covid with careful managed queue.
October 2020 by Jim Harrison
Only giving one star as cannot give zero! Two people behind the scenes and one extremely grumpy lady with no manners serving customers. Get some more staff!? I tried to call before heading in but they don't answer the phone. Just told rudely prescription not ready and come back tomorrow, like I have nothing else to do! Avoid this place, grrrrrr.(And Rowlands HQ, don't bother with your usual, unhelpful standard response-just do something about training the current staff and hire more people!)
October 2020 by Peter Parry
Prescriptions rarely ready on time... Management...you are dealing with people who are not very well. The least you can do is provide a basic service ! Been waiting 5 weeks for phone call for Flu Jab.....gave up & booked one at Boots (2 week wait.....acceptable) Two Stars for past service only
October 2020 by Bekki Simba
The worst Pharmacy I've ever been in. If you can take your prescriptions elsewhere I strongly advise you to do so. Staff appear rushed and its chaotic. Queues and wait times excessive.
