Was helped select a bottle of wine for a Christmas present by a very polite and helpful woman. She managed to pick a bottle he absolutely loves from me knowing a couple of types of red wine he likes as I know nothing about wine. Thank you.
November 2022
Brilliant. I called up the Witney store just before 2pm today as I had not received an email ref dispatching/delivering my order today. Spoke to a very helpful lady called Lou. She said she needed to speak with the customer service team. Called me back within 3 minutes to say that they have the stock and they will deliver... read full comment
August 2022
We were alone at the shop and the cashier completely ignored us and continued to chat on her mobile while we were waiting to pay, eventually we had to leave the store without buying.
We are still taking orders for home delivery, but our stores are not open to customers. You can place orders online and via your local store's email address ([email protected]) and leave us your phone number so we can call you back to arrange a delivery date