January 2024 by Brick Collector
Very slow. Never had an order ready. Poor management
September 2023 by Jennine Romero
Staff are not respectful, they won?t mind you. They work slow as if there?s no customer. Always had a bad experience going here. Poor service
August 2023 by morgen gouldthorpe
They are a bunch of a word that rhymes with runts.Accusing me of going in every day to buy a certain controlled item when that is a bare faced lie.Even had a go at me in front of customers which is so rude and disrespectful when I haven't done what they're accusing me of.It's the blondes fault she's horrible and so smug when she thinks she has one over you. If I could rate 0 stars I would because they're not even worth one star
April 2023 by Simon Banfield
Made an appointment for a flu shot on 17 March. No problem. Lots of availability online. Went through the process for two people including my elderly mother. Got the email confirmation etc. Cool. Today a cancellation from them. No explanation. No alternative suggestion. Probably HQs fault for out of date web information but could do better.
April 2023 by Si bu
If theres a que going out the door and 4 people behind the counter may be a good idea for more people serving
January 2023 by Matthew Plucknett
Very hardworking staff, cannot fault them at all.
November 2022 by Doreen Turner
Friendly and helpful staff.
September 2022 by Miles Hamilton Lehmann
To say this pharmacy has good customer service is the ultimate delusion and a downright lie. I guess not all reviews are genuine though, are they?They need less people out the back and more people out front serving customers urgently. That said, there is always an excuse not to serve customers and do stuff behind the counter, isn't there? They had only one person serving customers and a huge queue.... There were plenty of people doing other stuff behind the counter though. Far too many than was needed! Not one of them could be bothered to help get the horrendous queue down. They just don't care.DO BETTER.
August 2022 by Kate Duff
All the staff are lovely, they go above and beyond to help.
August 2022 by Emma Humphries
I went into Boots Deer Park this morning with my son and I can honestly say they are a lovely team they work so hard and go above and beyond to help.A big thank you to Gemma for helping with my partners medication we are so very grateful
June 2022 by Andrew Burnett
Words cannot express how grateful I am, for the efforts the team at Deer Park have made, for me.They always go above and beyond to help, no matter how busy they are.They?re fantastic!
April 2022 by eddie Digweed
Just called to see if any Lateral Flows were in stock.I appreciate you are busy and no doubt get a lot of the same calls but she put the phone down on me MID conversation...... There is no need for that!You aren't the only busy people in Witney.Shocking customer service but if I want my prescription then I need to get it from you, so I'm stuck with your shocking attitude.But please remember you don't know if the person you just put the phone down on, has had an even worse day!!!BE KIND
March 2022 by Matthee Ferguson
I?m new to deer park pharmacy this year and over the years due to personal and physical problems I?ve had to deal with many many chemists and too many pharmacist?s! However I actually look forward to coming into boots as the staff are a team that you?d be hard pushed to find anywhere else no matter what combination of the ladies are in on that day, our regular pharmacist Nicole is absolutely amazing and always on hand for advice and delivers in such a warm and friendly manner which makes me feel very safe and not judged!!! A lot of DR?s today could learn a thing or two about beside manner from our Nicole,, also management go above and beyond to help those who have blue prescriptions and or controlled drug medications when they don?t have a pharmacist booked or as the case may be recently they had a pharmacist who was poached by a larger store yet it was arranged for him to be in for 30-40 mins so all the blue and CD medications could still be given out as these medications are pretty much life and death medications in most cases, so yes as you can tell I?m a huge fan and I hate queuing yet I?m happy to do so at boots because I know I will not be Queuing for 35mins to then be told:?yes your prescription is here and that?ll be ready in say half an hour to an hour maybe?!!!!!!As I?m told regularly at the other pharmacy that I ?HAVE? (??) to use and not by choice as I?d have moved it to here by now?..Anyway I?ve rambled on for long enough but wanted to say how fantastic the team is and how appreciated they truly are for all they do? 10/10 service and reliability for medication being ready when they say it is?.
February 2022 by Joanne Wallace (Jo)
Shame the queue and wait for the pharmacy is always long no matter time or day you go. Don't bother calling them either they never pick up the phone. But staff in there are lovely and helpful especially the man on the pharmacy counter.
January 2022 by Cliff WAKINSHAW
very good polite service here considering all the phone calls they must have regarding covid testing kits kind regards Cliff Wakinshaw
