August 2023 by Bina Maldé
From parking to customer service, this is a great supermarket. It stocks some unusual items including artisan breads and own brand world foods. There's a serve-yourself tea/coffee stop (bring your cup) and it does sandwiches. Loss of gift ideas, too, and a little homeware section.
August 2023 by Jean Jeffs
Delivery staff are always very friendly and helpful and within the hour slot selected. I look forward to seeing them and groceries are always well packed easy to transfer to kitchen.
July 2023 by Steve Barker
UPDATE!They just done it again! See the photo's! Today, 20th July, they've just delivered items with a best before date of 21st July (tomorrow). I better use them today then! Dumping old stuff on home delivery customers is obviously store policy. This happens EVERY week. Sometimes stuff is out of date the day it is delivered. And not just 'best before' dates', they do it with 'use by' dates too. For goodness sake Waitrose... Get a grip!Like others, I keep getting deliveries of near out of date produce. Today they delivered 3 items of veg were out of date tomorrow. I hope they don't make any more stupid excuses regarding their picking policy, as I've seen and heard it too many times. I'd previously stopped buying meat from them due to this. Now it looks like I'll just be buying cleaning items. Waitrose, don't bother to reply. No one believes you, and it's obviously your policy to dump old produce on your home delivery customers. Whenever I go in the store, I can ALWAYS find stuff that have a good few days left on them. So I can't believe that you can't. As I said, please don't bother replying with stupid excusex (again, as usual). You've lost the business as far as food is concerned. With your prices being so expensive, I'd have thought you'd make more of an effort.
June 2023 by Goytar Parambulashaw
Don't use their home delivery service. They use it to dump their old and near out of date produce on you. I have been in to see them NUMEROUS times about this, but they just continue to do it. Chicken that's out of date the day after delivery is of no use to me. Go to ASDA in Wheatley instead. The quality is better and the prices are FAR cheaper. Waitrose, I've given up telling you!
June 2023 by Holly New-Overal
Great but could do with later Sunday opening hours
May 2023 by Othniel Fundira
Shop here now and then and each time I go in the more I realise how shabby it has become over the years. Fridges continuously breaking down. If it isn?t one it?s another the next week. Floors are worn, bulbs not changed in certain fridges, freezers leak, and the toilets are? well? they need attention. Stock is always good and service as well. But it needs a refurb, it doesn?t match the other local ones for modern vibes and cleanliness!
May 2023 by Sean Woodness
I found the was quite grubby and the old customes extremely rude so i was rude back one old bird crashed into me with her trolley while i was looking at items on the shelf and she didnt even say sorry until i pulled her up about senile old bat.
April 2023 by Yvonne Abram
Surprised to find that l have more choice of goods at Aldi, who seems to have far better stock levels.
April 2023 by Trevor Toms
No self service tills so longish queue for the cash till. Otherwise a fairly standard store.
March 2023 by Gerard Horrigan
The store was absolutely filthy. Not just because it was busy or the weather had brought dirt inside but it looked neglected.
February 2023 by Helen Rowe
The store has lovely, helpful staff. My issue is with Waitrose and John Lewis pricing policy. A JohnLewis own brand item, with a John Lewis label was more expensive in Waitrose. I pointed this out and was told Waitrose did not price match with John Lewis and that I would need to go to John Lewis. In stores similar to High Wycombe where part of the store is dedicated to John Lewis it might be worth price checking before you buy.
February 2023 by Kelly Tassell
Staff is lovely and helpful the toilet could do with a clean..
February 2023 by Paul Freeman
I had not visited this store for a while, Thame being my original hometown, I had an issue with one of the Waitrose apps and the friendly young lady on the customer services counter resolved the issue quickly for me. I was able to get on with my shopping, everything I needed was in stock too, great!
January 2023 by Megan Painter
Shop here now and then and each time I go in the more I realise how shabby it has become over the years. Fridges continuously breaking down. If it isn?t one it?s another the next week. Floors are worn, bulbs not changed in certain fridges, freezers leak, and the toilets are? well? they need attention. Stock is always good and service as well. But it needs a refurb, it doesn?t match the other local ones for modern vibes and cleanliness!
December 2022 by Will Hutchinson
Lots of their best stuff. Staff are really friendly also.
