July 2023 by Charlie Shipperley
Fantastic company. Easy to deal with and always keeping me updated with regards to my vehicle. Thanks, CharlieService: Welding
June 2023 by Fleur Dawes
Amazing customer service, the team really goes above and beyond. Special shout out to Aaron who even sorted things out with my insurer. It's a rare magic TCR has to turn car collisions into a pleasure!
May 2023 by Callum Birch
My Seat Leon was repaired here following a serious rear end collision.I am very impressed with the work that has been carried out. The paint on the replaced parts matches perfectly and all the panels are lined up correctly.The team were great with keeping me up to date throughout the process.Service: Body & Trim
May 2023 by nigelcw
Thame Crash got the Thame Senior Friendship Centre minibus back bumper straightened in just over an hour. This meant we could get it back on the road picking our members up again. Thanks, guys.Service: Body & Trim
December 2022 by Shaz S
Brilliant customer service. Went to have a repair done on my bumper, thinking I'd have to book it in for a few days, but they managed to fix it there and then... I'm super pleased. Thank you so much. I would highly recommend Crash Repair Centre.Service: Body & Trim
November 2022 by Mohammed Saghir (Ishy)
Done a good job on my car but took too long. And they do option on receiving updates on your car via SMS or email, which I think they really should.
August 2022 by Agn? Kon
Great experience using this garage. They fixed the front light and changed the whole bumper and resprayed the bonnet on my Mercedes in just 5 days, did a fantastic job, and when I went to pick it up, it was spotless!
July 2022 by Hannah
My car was sent to Thame Crash via my insurance, it took them 3 weeks since receiving the car to start any work on it, then when they had my car they broke my car key and this needed replacing. My car was bought back to me in November with the key broken as a replacement had not been made yet, my insurance had said they covered all payments and no invoice or payment was asked off me on return of my car by Peter in November. It then took until January for them to replace my key which they had snapped, so my car had to go back again for this to be programmed, that?s 4 months I had a broken key which did not work properly. After 8 months of having my car fixed I was sent an invoice which has someone else name and address on it with an amount to pay immediately, this in itself is GDPR and a data breach. I contacted the garage and was told I had to pay the amount as it was my excess, when I contacted my insurance they said everything had been settled and I tried to explain this but the woman I spoke to, Jane, was rude each time on the phone and did it let myself or my husband get a word in. She then continued to send 2 more bills, now in my name but dated incorrectly, I received them in June and she dated them November, she continued to say she had been trying to contact me since November which she had not. She then proceeded to phone me constantly even though I told her I couldn?t speak whilst I was working, it was clear harassment when the mistake was her fault for not invoicing at the time off receiving my car back. She demanded the money be paid immediately and if it wasn?t then she would refer it to her legal team, we asked to speak to the legal team and were put through to Paul who is a manager and not a legal team representative, he didn?t really know what to say to us. We still have not spoken to a legal team representative and I am also sure the owner is unaware of what?s happened.
June 2022 by Juan Shen
I got my car repaired here offered by my insurer. They are super nice, fixed in time, pick up from home and returned a shining car. Couldn't be more satisfied.
January 2022 by Sonny
After reading the reviews and seeing they are Audi approved, I trusted these guys with some bodywork repairs to my Audi R8. I?m really glad I did. The work is really top quality with great attention to detail. Communication was personal. Generally an excellent service. I dealt with Paul. Will definitely use them again.
January 2022 by Martin Bull
It can be a daunting experience going to talk about your car when you don't know much about them but I was made to feel relaxed and were very easy to talk through the potential repairs with. They offered advice and emailed all of the relevant information to me so I could make a informed choice with no pressure. They carried out the repair quickly and did a great job for a great price. They even dropped the car off to me at work. Great service from the whole Team. Will definitely use again for any future repairs needed.Service: Body & Trim
January 2022 by ian d (Horseboy)
Excellent job by these guys! My car was rear ended. New bumper done in a couple of days - car looks like new! Very impressed! A big thanks to Aaron for dealing with me and sorting out a courtesy car at short notice! Highly recommended!Service: Body & Trim
January 2022 by Simon Morris
Following a parking shunt that caused 3K of damage to the front of my sports car, I was told that Thame Crash Repair was handling the repair on behalf of the dealership as their approved repair shop.My experience as a customer with Paul, Steve and the guys there at Thame Crash Repair Centre could not of been better.They were friendly & courteous, efficient, extremely knowledgable and are absolute master-craftsmen of the highest order with regards to the stunning work they did on my car.If you are thinking of trusting Thame Crash Repair with your car for any needed work, my recommendation would be to contact them to book it in with absolute peace of mind. Your car could not be in better hands.Services: Electrical
April 2021 by Kia Franklin-Shaw
Paul at Thame Crash Repair was recommended to me by a family member after a nasty accident. I can honestly say I have never received better customer service. Paul was an absolute delight and provided an excellent service. My car looks better than when i bought it!! He was incredibly understanding and brilliant and talked me through the process, going above and beyond his duty. Theres a feeling of true care that goes into the work they do, and I would recommend them to anyone. Paul, thank you so much! You will be my go-to in the future if i ever need anything again. A true life-saver!!! 5 stars, thank you so much!!
January 2021 by Graham Jenkin
Had a great experience. Paul and Aaron were brilliant. Really helped us out of a a bind. Provided a courtesy car immediately and did great job repairing our car really quickly and to a high standard. They also dealt with our insurance company which took all the pressure off us. Oh added bonus when we went to pick the car up today they had it valeted too. Great service all round and we highly recommend these guys.Service: Body & Trim
