December 2022 by Rob Lees
Customer service was exceptional from start to finish. Jennifer was brilliant. She understood our needs and found the perfect engagement ring for us! Thank you so much
October 2022 by Mick Phillips
I had a quote of £400 from another jeweller to repair a watch that I thought only needed a new battery. I declined the repair and asked for the watch back. I took it tp Gatwards and the lady there said they would check the battery. The watch worked perfectly and I was not charged for the battery. They were brilliant staff and I cannot find enough words to express my thanks.
August 2022 by Chris Cook
When looking for an engagement ring for my now wife we went to Robert Gatward and found the staff to be really helpful, especially Jennifer who we dealt with mostly. I had an idea of what I wanted but they really helped narrow it down. We have since returned and bought both of our wedding rings and would recommend them to anyone looking for jewellery for any special occasion.
May 2022 by Tim Clark
My wife has been looking for an emerald ring for a while and saw a superb one in the shop window. We viewed the ring with the help of Amy, what a delightful lady to deal with. The ring was a little tight but Amy said they would resize the ring free of charge. A week later we have collected the ring and it?s perfect.Thank you Amy for your professional, knowledge and personal service. We will definitely buy any further purchases from you.Many thanksKaren & Tim
December 2021 by Andrew Pattrick
First class and very polite
September 2020 by Richard
Thank you to Fiona for helping me to pick an engagement ring and making it a Christmas to remember :)
September 2020 by Kimberley Shepherd
Very nice, but a bit out of my price range
March 2020 by Connor Does Gaming
Superb shop for a place like Thame. They offer all sorts of discount and have such friendly staff to help you with all your needs. Fair prices and great location.
August 2019 by Michael Pitt-Payne
This shop has a very attractive display of rings, watches and other jewelry. I visited them recently to have my wedding ring cut off my finger as my knickle had swollen to such an extent that I was unable to remove it by any other means.
February 2019 by Lorraine Dyer
A lovely lady cleaned my pandora bracelet, that had been in a hot tub, and went black. She went that extra mile. Fantastic customer service. Will be back again.
October 2018 by Michael Rogers
Incredible Jeweler that go the extra mile. Their products are first class, the staff are amazing and after sales service is amazing. I wouldn't risk going anywhere else.
October 2017 by Colin Beetlestone
Very helpful staff and a great selection at reasonable prices.
