March 2024 by Anna McAdam
We recently bought a car from Sturdy's and were really impressed by the customer service throughout the whole process. Simon was really friendly, helpful and reassuringly honest about all aspects of the car buying process - no hidden costs or fees. We felt we got an excellent deal and wouldn't hesitate to use Sturdy's again.
February 2024 by E . Stevens
Restoring faith in the car trade.I travelled several hundred miles to buy my car from Sturdy's and I regretted nothing.It was a pleasure to deal with them.Reliable, professional service. Totally flawless experience.Car exceeded expectations. Service exceeded expectations.Very highly recommended, Sturdy?s.They do both Wheatley's and Highfield Motors proud.
January 2024 by richard johnson
The car I went to see was as described, the salesman was easy to deal with, altogether a good experience
December 2023 by Toby Gunston
Exceptional Customer Service at Sturdy's Castle Car Centre!I recently had the pleasure of purchasing a vehicle from Sturdy's Castle Car Centre, and I can't say enough good things about my experience. From the moment I walked onto the lot to the moment I drove away in my new car, the level of service and professionalism I received was absolutely outstanding.What sets Sturdy's Castle Car Centre apart is their unwavering commitment to customer satisfaction. The staff, from the sales team to the finance department, went above and beyond to ensure that I found the perfect car to suit my needs and budget. They patiently answered all my questions and provided valuable insights that helped me make an informed decision.The friendliness and approachability of the team were particularly noteworthy. They made me feel welcome and at ease throughout the entire process, which can sometimes be daunting when making such a significant purchase. Their transparency and honesty were greatly appreciated, and I felt like they genuinely had my best interests at heart.Moreover, the selection of vehicles at Sturdy's Castle Car Centre is impressive, and the quality of their inventory is top-notch. I was able to find a car that not only met my requirements but also exceeded my expectations in terms of condition and value.The after-sales service was equally remarkable. They ensured that my car was in perfect condition before I drove it off the lot, and they even took the time to explain all the features and functions. This level of care and attention to detail truly sets them apart.In conclusion, I can wholeheartedly recommend Sturdy's Castle Car Centre to anyone in search of a quality vehicle and exceptional customer service. They have earned my trust and gratitude, and I will undoubtedly return for any future automotive needs. Thank you to the entire team for making my car-buying experience so pleasant and memorable!
November 2023 by Stephanie Heeson
Simon was really friendly, knowledgeable and not pushy at all when we were looking at a car. Sturdys stick to their policies and were very professional. Would definitely recommend this team.
October 2023 by Mark Stevens
Bought a car from here after a very bad experience with another dealer and a returned car. Simon restored my faith in dealers! He wasn't pushy, gave all the info needed and agreed to do all the work needed prior to handing over the keys. Excellent after care and a faith price. Highly recommended
September 2023 by Wendy Lay
I would recommend Sturdys Castle to anybody looking for good honest car sales and aftercare service. I would happily use them in the future for all my cars needs. Thank you Simon and all the team.
August 2023 by Pete Johnson
Great and friendly service as allways thank you
August 2023 by Nick Smy
No pressure to buy . Good old fashion. Car ? sales.
July 2023 by Oliver Hinton
This place isn?t like other car sales garages. Simon who dealt with us wasn?t pushy and was very honest about the cars he had for sale. We got a part exchange on our car for an Audi A3 and the process was quick, seamless and professional. We even got a service and MOT free of charge as all cars leave with at least 6 months mot left. Will definitely be using Sturdys again and will be recommending to friends and family i the future.
June 2023 by Pam Taboada
We have our mot done here every yearJohn is thoroughly professional courteous and informative.
March 2023 by Jasmin Reeve
What a disgusting company with abysmal customer service. My partner was selling his car via Motorway and they won the sale with the highest bid. Having used Motorway before to sell previous cars, the process has always gone smoothly so we anticipated this would be the same. How wrong we were!Before they even arranged collection of the car, they spoke to my partner over the phone and were rude and immediately said they would likely change the amount they were willing to pay as they suspected he had lied about the condition of the car. This prompted us to look into Motorways T&C's to check that if this was to happen we had the right to refuse the amended offer. Luckily we would be able to.They then arranged collection for a Tuesday, didn't turn up and then late in the day informed us that they would collect on Wednesday at 11am. Fast forward to the collection time, the person that arrived to collect the car was rude, stuck up and dismissive. He looked around the car meticulously as expected, bringing up the tiniest marks which are hardly visible and then came to the conclusion that the car was in good condition and as had been described in the Motorway profile.But was this good enough? No. He then proceeded to reduce the price by £400 because the cambelt hadn't been done - even though the entire service history was included in the Motorway advert and they would have known prior to placing a bid that the cambelt hadn't been done - because it is not yet at the mileage that requires it!I imagine this is there usual practice, bid high on cars to ensure they win the auction and then try to bully the sellers into a lower price upon collection regardless of how accurate the seller has described the car.Fortunately I already knew my rights from Motorway, so I was able to reject the amended offer as I know I am able to sell the car for a higher amount through WeBuyAnyCar. But I think the way in which this garage conducts business is embarrassing.Rude with a bullying mentality. A pathetic excuse for a business.Avoid if you can and I will be putting a complaint in directly with Motorway also.
March 2023 by T H
Very friendly staff that despite being very busy let you take all the time you need to find something that suits you.
February 2023 by Mike Emery
Seamless purchase and pick up. The Mercedes I bought was well described, impeccably prepared and a very good price. I drove 170-miles to get this - it?s well worth the effort if you?re out of area.
December 2022 by Nigel Callaghan
Popped out to view cars,bit cold reception,no help,no gd
