November 2020 by Kacey Cheung
This place has many great products and the staffs are very friendly and helpful.\\nEspecially enjoy the dreamtime instant tea and English rose tea.
October 2020 by S B
This place does such lovely tea and their staff are so friendly and helpful - I prefer it to T2\\nParticularly enjoy the elderflower earl grey and English rose loose leaf tea
October 2020 by Mo Mayet
Huge Selection of Teas.\\n\\nThis branch had some loose teas available to buy that other branches in London didn't have.\\n\\nThe store was very busy but the staff were still very helpful and patient.\\n\\nThey had samples of most their products so you can smell before buying and they had a small selection of teas ready to drink for free as a taster. They also had hot chocolate to try!\\n\\nI bought the Marrakech Mint Green Loose Tea and White Chocolate White Loose Tea, with a very nice Loose Tea Infuser!
October 2020 by Martin Dayman
Fine selection of interesting teas in bags or loose. They also have coffee that can be ground for you. Lovely friendly staff, very much enthusiasts: a delight to talk to with absolutely no pressure to buy anything. Very nice paraphernalia: cups, teapots, milk jugs, biscuits, cafetieres, pour-over, AeroPress (I was buying tea but have one of these for coffee and can't recommend it enough). I am trying the fill-me-up drawstring tea bags (partly reusable) into which you add/mix your choice of loose tea (my first foray since my current favourite, smokey Lapsang, only there as that), drinking now and I think has worked well. I will be going there again.
October 2020 by Moley Kun
Was served by Sarah D (the name was on the receipt) today when I went in for some coffee. She was rude and extremely unfriendly, definitly not what I would expect from a company which charges £14 for coffee. I will certainly be going to cheaper alternatives in the future!
January 2020 by Ada L.
Well-stocked with loose-leaf teas for the size of the shop, with samples on display for you to sniff at your discretion. And for the ones they don't have out, they're really accommodating at bringing some out from the shelf. Staff are great with opinions and suggestions, if not a hint on judgie. The chain also has great shop policies to ensure customer satisfaction, such as bringing the tea back within a certain time for an exchange if you're dissatisfied. Also if you re-use your own tea caddy for a refill there's a minor discount. 50p, I think?
September 2019 by Jason Lee
Numerous selection of teas and friendly staff. However, if you are just a visitor from UK, probably it's another ordinary Whittard of Chelsea shop in another city. If you are a tourist, it maybe worth to get some tea if this is your final destination in UK.
September 2019 by Hannah Chiu
Service was awful. Will never go there again.
September 2019 by Jonathan Myers
Friendly and knowledgeable staff.
July 2019 by pierre baguette
Best English tea in the city.
May 2019 by Lucy Jones
The hotel chocolate is amazing, the best in the business. I've had a lot of different ones but this is the best despite the higher prices. I would recommend this to anyone and the shops always lovely with fantasticly wonderful staff. The free taster are great as well so you know you'll like it before spending all that money on some hot chocolate. All the packages are the nicest and look lovely as normal objects!!
May 2019 by Sally Green
Really good service and quality tea, coffee and other delectables
April 2019 by Ariadna Badea
Itâ??s a small shop but you can find a great variety of teas, which smell absolutely amazing. They also have a small variety of hot chocolates and some coffee. We bought some teas and hot chocolate and they were both great, although somewhat expensive.
April 2019 by Em Szabadkai
Very friendly and helpful staff!!! Fantastic products that are definitely worth the price!! Never disappoint!!
April 2019 by nicholas knell
Very helpful staff, helped in finding the coffee options we wanted. Nice taster's.