July 2023 by Carmen W
Initially, the lady who took our drive-thru order was polite and professional. However, when we reached the window, the young lady seemed uninterested, wearing a sour expression while leaning on the counter. It was quite embarrassing, and I think Starbucks should improve their staff management and training. Plus the hygiene levels are diabolical! ? they need a visit from the Environmental Health Officers. I wouldn't recommend spending your money at this particular Starbucks.
April 2023 by Trouble1971
Been coming in here for last couple of weeks whilst staying at Travelodge here and Maz staff member is an absolute legend-very polite young chap as well as a great laugh-treats you more like a friend than a customer and his customer service is fantastic so would recommend-restaurant is very clean and well looked after by the staff here-well done
January 2023 by Louise O
Dirty dirty place. Avoid if possible. Coffee good. Staff friendly enough, buts it disgustingly unhygienic in there. Do not use the toilets. They are covered walls, sink and toilet in urine and ground in dirt. Did complain to staff on way out and said you need to clean the toilets because they are extremely dirty. Met with a blank stare, so probably won?t be sorted. Just don?t go.
December 2022 by Niki Goodes
absolutely disgusting
2 small staff rude and well
also suppose to be open all time yet again me and my sister are disabled and my partner all got kicked out at 11 in the freezing cold at -5 degrees.
car broke down they didn't care. even though we couldn't have heating in the car
November 2022 by HughP765
Two stars because the coffees were reasonable. The service was not. Do Starbucks train their staff in customer service? I suggest they might like to remind those here that words and phrases such as ?please? and ?thank you? do form part of the English Language.
September 2022 by Gemma Cartwright
The lady serving today in the store near the front of the service station is exceptionally rude. It took her 3 attempts to get my coffee order correct and not once did she apologise. Terrible attitude and not a good representation of starbucks chain.
August 2022 by Kate Benton
Small service station on the outskirts of Oxford.\\n\\nVery clean. Starbucks excellent staff and best drinks made.\\n\\nToilets are down some steep stairs but clean
August 2022 by Barry B
Nice surprise on this service area on the outskirts of Oxford Good service, even through the syrup requested for a frappe was not available the drink was well made and tasty - significantly better than others recently
August 2022 by Pedro Matos Rito
It's ok I guess but would help if the hours of working were different. If you arrive there on a Saturday at 23h... Forget as they are closed and nothing is advertised anywhere. Around that area only the petrol station can supply sandwiches. It's a bit idiotic on a Saturday night!
August 2022 by Rich Millin
KFC food was rubbish. Zinger burger failed to zing, chips were made from dry cardboard and the drink straw was about half a mile wide and almost impossible to drink from. Avoid.
August 2022 by Mark Roberts
Have to go down lots of steps to get to the wc, not helpful for people with walking difficulties and only 1 disabled wc on ground floor. Needs direct access to them from outside.
July 2022 by Bob Rankin
Used this stop a lot on our journeys. The toilets are ok and there is a reasonable choice of food and drink establishments, Waitrose, Starbucks and Burger King
July 2022 by Jonathan Faithfull
Ideal spot for a driving break. Starbucks and M&s there. Free parking for about two hours. Toilets downstairs but ok. Different hand driers to use.
July 2022 by Jackie Pittaway
Omg needed a toilet break, I almost threw up going down to the toilet 2 flights of stairs we had to cover our face, the stench was disgusting, there's now air, windows, to move the smell. avoid at all costs.?????? x
July 2022 by Harvey Potter
Disgusting toilet facilities. Avoid to save your health. Suspect there is mold behind the strong smell of urine. Shocking considering Waitrose is here.
