December 2023 by Andrew Roland
Shambles!Vodafone emailed me with an offer of a battery health check ? did the test, it said it failed, booked an appointment to go to store, arrive at store to be told ?we don?t do appointments!? Phone is booked in for battery refresh, get an email a few days later from the repairer to say there is nothing wrong! Call them and they explain the test they do is compared to apple?s standards as the phone was booked in as a repair not a Vodafone battery refresh which has a higher standard. Ask if it can be re-booked as that ? no ? it must be returned and then re-booked (computer says no!). Phone comes back, several phone calls to Vodafone? I give up and just accept that I cannot face further hassle/time without a phone to get the battery refreshed!
December 2023 by Desna Antony
I had a disappointing experience with the staff. One of them is very rude and kinda insulting me.
October 2023 by Anna Chen
I would like to thank Ms. Amanda wonderful service who is very kind and takes care of customers and gives a professional direction for customers! Who deserves to a promotion! Dr. Anna
October 2023 by Tech Pro
Extremely Rude and I'll mannered staff especially line manager or team leader. Vodafone should think of who they are hiring. Would never visit this store again..
August 2023 by Pegasus Gmbh
Be careful to sign any agreements... Double check the offer before engagement..Poor customer service and online support is even worst
June 2023 by Gregory Carroll
Staff were openly hostile and repeatedly insisted, while looking at a calendar, that 2 June is more than two weeks after 25 May.
June 2023 by Istvan Szasz
Reqlly attentive service, Amanda was super helpful.
April 2023 by Jimmy
Was sold faulty device, led along for weeks trying to get issue sorted. Was semi-threatened by staff after being in store for multiple hours on hold with their customer service. They ended up cancelling the contract after I was able to get in touch with someone high enough up in customer service.
January 2023 by David Glanville
Helpful and knowledgeable staff. Good service.
January 2023 by Miguel
Not bad service. The camera quality could be better tho.
December 2022 by Ruth Duffy
My husband has just been in and got 4 new phones with a fresh contract etc, and despite knowing our existing phones are 7?s and 8?s, and the new ones are 13?s, they failed to sell him any plugs with which to charge them. Clearly not a very forward thinking sales person. ?
October 2022 by Lauren Mc Gowan
Tina was very helpful, patient and friendlyShe knew exactly what she was doing and tried her best to help me until we got what I needed sorted out . Thank you !
October 2022 by Laurence Reade
The young man sorted my mobile Internet problem in seconds. Thanks to him- top notch service.
October 2022 by Antonia Kirtzoglou
Apostolis has been wonderful and super efficient in helping us with our mobiles and plans. Thank you! 5 stars well deserved!
October 2022 by Michael Bester
Absolutely dreadful, irredeemably bad, shockingly rude, awful and incompetent service. Save yourself: go somewhere else.
