February 2023 by Gioele Passoni
It says it opens at 5:30 but I got there at 6:40 and it was still closed. It finally opened at 6:45. Plus it's super expensive, the coffee is bad and the pain au chocolat was from the day before.
January 2023 by Elaine Panchal
It was reasonably easy to get a coffee and a bite to eat. Staff helpful and obliging. There was no atmosphere as the area was relatively empty and quiet.
January 2023 by D S
Served by the man with the ponytail and glasses who clearly loves his job, excellent customer service. Very polite and friendly and made my day.
January 2023 by Elsa
I received the most horrible, appalling service on the first day of the year (01.01.2023) just before 5 pm. Where is the management of this place? I seem to be not the first customer to complain about the rudeness of the staff. The two girls (attached photo) were extremely disrespectful. One of them was lying to me saying she was not taking orders anymore, but 20 minutes later I saw her taking orders from a couple. That was unbelievable! I am also complaining about it to Starbucks. Please manage this place and choose your staff well if you want to continue in business and have a good reputation. We won't be returning, and I am sure people will think twice before choosing this place. Horrendous!
November 2022 by S Kaur
I had a chai latte asked for piping hot temperature but turned out to be warm it was take out so I could not do anything staff not very happy
October 2022 by Suhayil Safeer
Bad service. Ordered 2 coffees and banana bread. The guys gave the coffee and went on with the next order. Clearly inexperienced. Also using same jug for all milk.\\n\\nNeed to improve, Being a busy place. They could boost the business if right people are employed to work.
October 2022 by Chris Davies
19/10/22 - 5pm.\\nEasily the worst Starbucks experience I?ve ever had. Two youngsters on service, of which absolutely none of it was their fault. Clearly had very little training and no support from the sour-faced old misery in charge. Speaking of which, she messed up my order, the order beforehand and two orders afterwards, failed to apologise, didn?t say hello or goodbye and didn?t smile once.\\nShambles - and that?s being very kind.
October 2022 by Katherine Allenby
Beware- I witnessed the baristas using the same jug for all types of milk (dairy and dairy alternatives) and the same steamer without wiping. For anyone with allergies this is obviously incredibly dangerous. Apart from that service extremely poor.
October 2022 by Daz Hewitt
Definitely not helpful or friendly staff. More or less thrown cakes at us no thankyou no smiles ..maybe there was all having a bad day. ...won't be back
September 2022 by Katheryn Brown
Second worst coffee I've ever had. Starbucks you spend so much on having great coffee beans then don't train your barristas. I try to avoid this store for this reason. This time I had no other option and I wish I hadn't bothered. Coffee tastes so bitter I feel ill. Such a waste of your time and my money ?
September 2022 by Steven Rhodes
Long queues and expensive.\\nStaff should ask customers if they have the Starbucks app before paying as customers lose the points if they?ve already paid.
August 2022 by ???
This was probably the most disappointing Starbucks experience I?ve had. They had absolutely no drinks available apart from coffee based, which would have been fine if the staff were apologetic or offered alternative drinks. They were blunt and not friendly at all. The lady said no to about 6 items on the menu when requested. In the end I got an oat caramel macchiato, which I asked to redeem my reward on the app as I had one, but of course I was charged full price. And to top it off it was regular milk, but by this time we were already in the car so I didn?t even bother.
December 2021 by Hayley A
Appauling, staff behind the services were swearing and joking with each other. Had to ask them to toast a sandwich, were disinterested and generally bad service. My partner had to wait 15 minutes for a cup of tea to which he saw the staff member wash her hands, not dry them and allowed the water to drip from her hands in to his tea. Below is the photos of one of the sandwiches. Makes Starbucks look very bad unlikely to use the service again.
January 2021 by Daniel Jackson
Who doesn?t enjoy a Starbucks? This particular coffee shop is always very clean serves deliciously hot coffee. If you?re feeling a little naughty, you should always try their frappuccino?s. Delicious.
November 2019 by Karen Wilkins
Dreadfully slow service, albeit due to the ridiculously complicated order of the group ahead of me. Way too long to wait for a take out coffee
