November 2023 by Karen M
I ordered my chronic meds on 24th October for delivery, to-date 6th November they have not arrived, I have been trying to get my hundreds of phone calls answered since last Wednesday but there never is an answer. I am at my wit's end and don't know how to get a response from you.
November 2023 by Kat Tyler
I have been trying to ring to see if a prescription is ready to collect as ordered them 2 weeks ago and due to run out of meds in the next couple of days. I have not received a text to say the prescription is ready for collection (usually receive a text when ordering) and do not wish to make a wasted journey to be told no come back again tomorrow. Tried both numbers that are available online but both just keep ringing then eventually cut off. Reading other reviews it appears this Pharmacy have a habit of not answering their telephones to patients.
November 2023 by David Jones
Utterly appalling customer service, I realise that pharmacies are often under staffed, but they used to be pretty efficient but standards have dropped dramatically as they now NEVER answer the phone. This is now particularly difficult for me as I am now housebound and rely on them for my prescriptions.
October 2023 by Ginitha Davis
Very unprofessional staff with attitude issues. Even if they realise their mistake, still no apology.
October 2023 by Eddleberry
The service is fine, a little slow sometimes but that's common in pharmacies. However, they must make sure their opening times are listed accurately here and on their website! I thought I could pick up my prescription today (heart medication!) as apparently they are open 9-1 on Saturdays. Nope! Closed. Now I'm having trouble getting an emergency prescription because they need to release it, and they're not around to pick up the phone. I would've gotten it yesterday if I had known! Very annoying and stressful.
September 2023 by Cristina Dollard
Tuesday 6th September calling all day no reply on any occasion. I can only walk there once due to mobility but do not know if its ready to pick up so need to ask. They don't reply.
January 2023 by JULES
The phone line is constantly busy. Basic items that you would expect in stock are not. You then need to make another trip for your owed items. Under bad management. Customer service is not great either.
January 2023 by Shamsia Hoque
Don't care customers very unprofessional staff.
October 2022 by George Lynes
Staff fantastic. Very pleasant quiet environment. Covid vaccinations given with NHS online booking.
October 2022 by M Mac (Mac)
Lack of professionalism from the person behind the counter when I went in yesterday. No greeting or a level of customer service that you?d expect.
April 2022 by Chloe Horner
Good experience in this pharmacy better than some of the other branches they have in oxford
July 2021 by Mary OBrien
Wonderful service alway, in chemist& delivery. welcoming staff. I would Highly recommend them. I have moved but still go to Wood Farm chemist. They are under great pressure for last 12 months but still manage a good friendly reliable service. They deserve a medal.
July 2021 by M G
Brilliant service always very helpful and friendly staffOnly thing is the opening hours on the door state they close at 5.30pm but on the Internet there open till 6pm
July 2021 by Mary Woolliams
I have used this pharmacy for many years and they are always helpful and efficient.
July 2021 by Kane ?BADBOYFORLIFE? Harris
Wouldn't fault them they are decent and helpful
