May 2023 by Kev Eady
What a waste of time yet again. Never ever have the medication. This pharmacy is the worst ever. Please can we have a different pharmacy like Ahmeys, Boots or superdrug . This place should not be operating next door to such a wonderful medical practice . It?s truly shocking, as shocking as the staff.
April 2023 by Quina-chan
One star because I can't give zero.I thought this place was bad BEFORE I changed to app precriptions, but having to pick up some pain relief for my current issues has been a farce. Why has it taken over a DAY to get a GP precription for pain releif? When I got there it was not ready, they were not helpful and did not seem to express any way at wanting to help. Pathetic, unhelpful, they all need training on how to talk and help customers
April 2023 by Steven Singh
Worst pharmacy in Uk . Never have medication and always say they have to order . Then they get wrong medication some patients need medicines urgent but staff don?t care and very rude .
March 2023 by David Gill
Poor Service , very bad attitude . Always making errors and quick to apologise. But how many apologies can one individual give. Very bad worker. Needs replacing, ASAP . Customers are facing a very hard time waiting in queues to be served by this joker. Then when he talks you can?t understand him so it takes twice as long. Please God do us a favour.Update:Today 09/02/2023,New complaint raised.Please all who have had to experience such poor behaviour from this store Raise your complaints and let?s together resolve this. Also please add your reviews here for the public to view and not hold back form this vile service. It?s unfair that a new team is supposed to be taking over and is having to take this on, but one way or another we need to be treated with DIGNITY.
February 2023 by Account Alan
The service has declined over recent months where some prescriptions were duplicated others needed three visits before all items were issued, I think they're trying hard but itll take months of hard work to get it back to pre pandemic level of service
February 2023 by Ellouise Vine
Staff very rude. Most of the time when I call I get fax noice and when they do pick up they go quiet and put me on hold then and the call. Can never get deleivey and when they say they cant deliver I phone up about getting my meds from them and they say they tried to deliver it when I've been told no deleivey
February 2023 by Thippesh H. Sannasiddappa
The rudest pharmacy. Staff are always at stock section and no one at front desk. Most of the staff are rude with customers. They should learn how to behave first.Irregular with timings to close for lunch breaks.
February 2023 by Thippesh
The rudest pharmacy. Staff are always at stock section and no one at front desk. Most of the staff are rude with customers. They should learn how to behave first.Irregular with timings to close for lunch breaks.
January 2023 by Norman Birch
Really the most inefficient pharmacy I have ever dealt with they supplied me with the wrong eyedrops then when questioned they denied they had ever dispensed the type I required and blamed the doctors even when I produced an empty solution bottle of the correct type that they had dispensed to me they had no answer
January 2023 by Kelly
Rowlands really need to be taken away from being the Doctors pharmacy next door, GP turn around for a prescription is 72 hours, but they are actually quicker than that, once it hits the pharmacy it's 7 days - that is confirmed by the Pharmacy. So all in all its 9 days to get your prescription because they order stuff in, in "real time" as they dont have the storage. My health has been all over the place the past few months because I have to keep going days without my tablets then restart them. It's a joke. I have raised this to the local MP and watchdog and I will raise it again.
January 2023 by Anina Barrett
Don?t go here! Rude staff, never answer phone, been waiting for an important prescription delivery since dec 20th and it?s still not here. They need to sack the lot of em and get some people in who actually want to do the job, clearly the staff there at the moment don?t like their jobs?pick up or pack up!
December 2022 by Jenna Giannoccaro
Very rude staff. All staff in dispensary section, and nobody at the front desk.Medication incorrect. Refuses to call dr to clarify. Medication for Priority Delivery, but, not delivered, so constantly chasing them up for both delivery and change of medication.Have now changed the pharmacy.
December 2022 by Erik Borger
Rowlands Pharmacy has decided to close early today (14 dec 2022, I arrived just after 4 pm) for a completely unknown reason. There is a handwritten sign on the front door saying "closed now until tomorrow". According to the Rowlands website the pharmacy should be open until 17:30. When you supply important medicines to your customers, wouldn't it be nice to actually be open during your "opening hours"....
December 2022 by Rachael Godfrey
Absolutely useless pharmacy. All of the staff are rude, they never seem to be open and they refuse to answer the phone too. I've called over 50 times today to get my prescription sent back to the Dr's so I can collect it from somewhere else but nobody is answering the phone!!
December 2022 by ryan tutty
Terrible pharmacy, incompetent, rude and unreliable. Also close early and take lunches that are not on the opening hours. Have no stock so always have to come back and often are short even after you return. Also never answer the phone.
