November 2023 by Faaris Zaki
Awful pharmacy. Nearly always mess up the prescription. Never answer the bloody phone. Even when you go there in person, half the time there is a sign on the door saying that they?re out. I?m switching pharmacy and advise everybody else to do the same
November 2023 by Indrani Sigamany
They never ever answer their phone. For a person with disabilities, to be expected to have to go physically to the pharmacy for a query to be answered is unreasonable.And they take many days to sort prescriptions.
November 2023 by Sheila Elton
Never answer there phone and just hang up on you .
October 2023 by A F
Used to be good , but now , they don't even bother to answer the phone. I would go to different pharmacy if I had choice.
August 2023 by Hannah Towndrow
Very unreliable pharmacy. Almost every time I come here, there is a problem: Either, the pharmacy is closed randomly during opening hours (they just stick a note on the door and lock the door and you can see all the staff inside just having a natter!), or the pharmacist will just pop out in the afternoon (during working hours for which they are being paid) and the assistants are unable to dispense anything. Awful customer service as well. Avoid!
April 2023 by kenneth belcher
Great service, perscription had by Rowlands yesterday morning they tried to deliver at 15.00 17th April 2023 but l was out . Have tried to ring rowlands 23 time to reschedule no answer to the phone worrying ken
April 2023 by Dorota Blaszke
9.15 pharmacist not here. Pharmacy not opened and it?s not first time it?s happening.
April 2023 by Dorota Hejnowska
9.15 pharmacist not here. Pharmacy not opened and it?s not first time it?s happening.
January 2023 by JuLuFu
Terrible, hasn't bothered to update opening hours over Christmas and Bank Holidays so appears open when not.
September 2022 by Jaco Jacobs
Terrible service. They NEVER answer their phone. All staff are clueless and scramble around like confused deer in the headlight.
August 2022 by Marc and Bronwyn Jones
Having had a terrible time with awful delays with prescription readiness, Rowlands have recently become considerably quicker and more efficient. This is great to see and I wish them luck in keeping it up.
June 2022 by Tim Denyer
Very poor service from lazy and rude staff. You will never be able to reach them by phone meaning wasted trips for meds they don't have.Find another pharmacy. Any other pharmacy.
May 2022 by Young Mwana
Worse pharmacy in summertowm the staff are rude. I was waiting buy my medication for 35 minutes and I was told to come back in two weeks or go to other Rowland Pharmacy.Two other customers left without being served after waiting for so long.
May 2022 by Kasia Benda
Best to avoid. Rude and unprofessional staff. Always have to come 2-3 times to collect prescription as it's never ready after 5-7 days of being approved.
April 2022 by Dr Edward Young
I second ever single one of these recent reviews. The service is horrendous. The staff have no clue what?s going on. It?s shambles. Even the pharmacist is clueless. This pharmacy shouldn?t be allowed to operate. As a fellow nhs professional I?m appalled at the customer service and lack of care from the team. I was made to wait over 3 weeks for my repeat prescription. What sort of service is that. I will be changing pharmacies as I?ve had enough
