February 2024 by vishal tripathi
They stole my £530 security deposit and never showed me the receipts for the charges they are taking it for and when I asked for my deposit they told me it's for some expenses!! Never rent any house from this agency!!!
June 2023 by Ann Goward
My husband and I have been very impressed with Northwood/Oxford letting agents, they definitely go that extra mile to help you with your move to Oxford. So if you are coming to Oxford for work or study, and are looking for a place to rent go and have a chat with the team.
April 2023 by Katie Rae Kugler
If I had a property to let, I?d contact Northwood first.If I wanted to rent another property, I?d contact Northwood first.We had an incredible experience with Wesley and team. They made the process simple, clear, and fair at every point. They had solid communication, they were prompt, and they were highly professional. The property was perfect for our family and they were incredibly hospitable to us.Would highly recommend especially to those moving from outside of Oxford. They will make your transition to a new place so easy.
April 2023 by Sky Sky (Sky)
I had to rent a place to stay from Canada, without any UK phone or bank. Northwood helped me in securing a place. Janice and Mike really did a lot of efforts in welcoming me to Oxford. Janice was extremely nice and friendly, helping me to work through wired transfers and signing contracts. Northwood always replied emails within 24 hours, unlike some other renting agencies here (which I won't name).Since I was new to UK, I needed a proof of residency for almost everything. Even getting the Biometric residency permit needed a proof of address (which doesn't make sense). I went to Janice on the day I arrived, and she wrote and printed me a proof of residency (with Northwood letterhead and signature) within 10 minutes. I cannot express the amount of appreciation to Janice for the help and hospitality she provided me with. She was probably super busy when I went to her office on surprise without appointment, but she still took the time to help me get things settled. Janice has to be one of the nicest person I've ever met, her kindness and selflessness reminds of family in this land far away from home.Side note: maintenance takes forever to reply to you, but that's probably the same for most renting agencies here.
March 2023 by Xiaomeng Wei
I used Oxford. Northwood as a oversea landlord. I feel so lucky that I found them. They were ever so helpful and efficient.They would provide high standard service for both landlord and tenant professionally .Myself lived in Oxford for 15 years, I tried a few agency as a tenant and a landlord before, I would highly recommended Oxford Northwood. They are smallish family run businesses, and they cares!
March 2023 by Sam Hussien
What an amazing agency .. I have been a tenant with them for two and a half years and they have been very prompt and professional.. I would like to thank Sujad and Loyds especially. Highly recommended.
January 2023 by Federica Lo Bianco
I was in a house managed by Northwood agency for almost 4 years. They?ve always been helpful every time there was an issue in the house. The whole Oxford team is amazing, so I would definitely suggest to go with them if you need a place to rent ?
October 2022 by Robert Bull
First class service. I have been to multiple estate agents to rent out a number of properties I own and was not happy with the rates they were offering and it seemed there was no discussion to be had. Then I found Northwood Oxford, I found them to be very welcoming and discussed my needs and we came to an agreement which worked for both of us. Very happy with the service and would be very happy to recommend to friends and family
October 2022 by Figo Zhang
Northwood Oxford has been managing my ones for 2 years now. They are responsive, efficient and supportive. They have helped me from very beginning stage of applying licence and then finding right stable tenants and arrange regular maintenance works. I am very satisfied with them for all aspects of property management . Payments are always on time with clear statements and maintenance cost is reasonable .I will keeping my contracts with Northwood for long term as on-time payment and hassle free are wanted for landlord.Highly recommend to landlords in Oxford.
October 2022 by Khalid Omer
As landlords we needed to sort out a full refurbishment and re-let of our property. We're very grateful to the Northwood Oxford Team who have been absolutely brilliant every step of the way. They organised everything from a full refurbishment, new furniture, right through to re-letting the property. They kept us informed of everything and no decisions were taken without our approval. We now have a fully refurbished property, with very good tenants, that is bringing in a very good rental. All the works were completed in good time and at a very reasonable cost. All in all it's been a completely stress free experience and we're very happy to be letting our property through Northwood. We would certainly recommend Northwood to anyone who has a property to rent out.
October 2022 by William Xu
Northwood Oxford has been managing properties for me for more than 6 years. They are always professional, responsive, efficient and supportive. The whole team at Northwood Oxford, especially Wesley, are brilliant. I had much better experience with them than some other agents I worked with. I learnt that tenants also had good experience with them.Highly recommend!
October 2022 by The Reviewer
I have been in the property industry for over 24 years and am the third generation within my family to do so. This is mainly Oxford and north London.We have noticed within the last 15 years, particularly in Oxford but also across the UK, that small family run estate agencies with loyal well experienced staff have been wiped out by large corporate estate agencies whom employ young casual staff on minimum wages - such as students only in Oxford for 2/3 years.The Oxford branch of Northwood is thankfully an agency that still retains the qualities such as, experience, in depth local knowledge, loyalty (not changing staff constantly) and with that, the professional ability to broker deals and resolve problems logically with both vendors and purchasers best interests at heart.I would recommend Wesley and his team, they still retain the personal approach and quite frankly put the large flash (massive overhead) corporates to shame.
October 2022 by Brittany Seabrook
I purchased a property via Northwood. Throughout the entire process they kept me well informed and completely up to date. Since purchasing I now let this property via Northwood, they are always prompt to responding to emails/queries and a super friendly professional team who go above and beyond to help.I highly recommend and would not go anywhere else!
October 2022 by Raj Shah
This is the worst property broker in united kingdom trust me never go to this agent no matter what happens. First they took me to the property which was officially on their website and i confirmed my place by paying holding deposit on the next day they told me we cannot let you this property due to its small-sized room and blah blah blah (though officially it was not) when i called them to confirm my booking for next property they rudely hanged the phone that we cannot let you any property. Trust me guys this is the worst estate agency in united kingdom do tell your friends and everyone to never go to this agent.
October 2022 by Herbert James
Very nice and friendly staff at Northwood Oxford the house was good and all issues we?re dealt with quickly once you put it on the fault reporting system which I found easy to use the deposit protection scheme worked well for me keep up the great workthanks to all at Northwood Oxford
