March 2024 by Rory McDonald
Big shout out to the team at this store! They have amazing customer service.I value good customer service, not only from a consumer perspective, but also from that of a Hospitality employee and business owner, so to experience such friendly, attentive, and knowledgeable staff at this store is a real pleasure.Thank you guys!
March 2024 by H Ali
I had traveled to Oxford to visit some museums, and had walked in to grab some items, I left learning a lot more about Oxford. I was served by Caroline who had told me everything there is to Oxford and also sorted out my loyalty card. Definitely an asset to the team.
February 2024 by PS
Very happy with the service. The staff were very friendly
December 2023 by ValeVal ASMR
I was such in a big rush this morning to get to work, i was collecting a parcel from this shop and Tatiana served me so quickly and efficiently, I was able to get to work in time. She definitely deserves recognition, I consistently experience exceptional service at this shop, especially from her. Her efficiency is noteworthy, ensuring a smooth and enjoyable visit every time. Her commitment to customer satisfaction sets a high standard in the retail experience.
October 2023 by Etidal basri Basri
Love to shop here for quality items , supplements, vitamins, superfood
July 2023 by Lee-Antony Harbert (Harby)
Good friendly staff. Information regarding men's multivitamins was A1. I purchased a bottle for £6.99. Cheers.
January 2023 by Kevin Maskell
Rude store manager/supervisor (Saturday, Queen St. Approx 4pm). In store they had a room with a biometric machine, the door was open and flyer next to machine saying was free to use. I thought why not see what my BMI is and maybe pick up some healthy foods. In the middle of using it and the store manager came in ranting and raving about charging me a fiver. She was really angry for some reason and when I showed her the flyer saying it was free she just acted like I stole it form somewhere and told me that's for staff. Horrible woman wasn't listening to me just ranting. My wife went back in store to complain and a shop assistant was very understanding and explained their manager was very stressed that day as busy and that's why she acted that way. I thought she would be happy its busy not ranting at poor unsuspecting customers! Buy your supplements online from somewhere and don't go into the Queen St. Oxford store to be shouted at! Literally for no reason at all.
January 2023 by John Stanley
.. Day couldn't start betterThan with those vitamins & tablets and the Knowledge of Healing instructed by....And The Day couldn't start better for the One but with a 5*+ feedback whom I can thanks all of this.And to Reveal her name isGeorgina,Her level of knowledge and easy explanation teaching style only competing with her cute accent and intelligent eyes ;)I can tell for everyone who does not want to take university course of medical & health but wan't to be healthy to visit c. cntre H&B and ask her .. or if she busy then Tatjana who gave same great help 3month agoWay to go Ladies ..Way to Go Georgina to manager level ..Way to go for me to shuss and instead of essays I let other people to write????
November 2022 by Liam
Amazing service, speedy and friendly. They can only do what they can do, yet within those confines they go above and beyond.They do more for the customer than is needed, and I wish I got the name of the woman that served me, because she was wonderfully helpful.Beautifully presented store, very tidy and well maintained. Staff are incredibly friendly, helpful and efficient.
October 2022 by Ada
very nice service!
October 2022 by Eli House
I came here a little while ago to purchase some multivitamins. The staff were incredibly friendly and kind, a true pleasure to deal with. And the store has everything you could possibly need when it cones to your health, wellness and nutrition! A really lovely place with some great people. I will definitely be returning here to shop around some more. Thank you for a great shopping experience!
October 2022 by United DeeJyS
I would like to Thank and Highlight Tatjanas name who is working there as a Manager and she provided me professional care & support not only to find the right product but she gave me a lot of tips and advices on healthy questions, She speaking on the Costumer's language, I mean language were you feel yourself comfortable on an "area" that you never discovered.In other words, she explained everything about supplements and muscle system so good that even a 5years old understand how to reheal muscles.Well done Tatjana and Thank you, Your professionalism only beaten by your cute face ;)
May 2022 by Sincognito
Amazing service, speedy and friendly. They can only do what they can do, yet within those confines they go above and beyond.They do more for the customer than is needed, and I wish I got the name of the woman that served me, because she was wonderfully helpful.Beautifully presented store, very tidy and well maintained. Staff are incredibly friendly, helpful and efficient.
September 2021 by Shauna Edwards
I was there on a mystery shop on behalf of the company, worst experience ever. The supervisor was rude. The staff was unhelpful apart from one lad who was very helpful. I ended up having to break my cover as a mystery shopper as she called the police. Wow rudest most unprofessional person I have met whilst doing my job as a mystery shopper. I will never go to one of their stores again. I feel embarrassed for doing my job absolutely no respect. I?ve never had to deal with the police in my life. It?s put me off my job and left me anxious. I really enjoyed being a mystery shopper until I had to deal with this. Train your staff to expect this!
September 2021 by Peter Hennessy
Very helpful and friendly service at the Oxford Holland and Barrett this morning. I'm not sure I have ever reviewed a normal shop before, but the staff in this shop got it right for me this morning, helping me find what I needed in a friendly but not obtrusive manner, so I think they deserve it. Thank you.
