8AM - 5:30PM
Unit 20“The Oxford store has the most amazing staff - customer service is really outstanding. They called to notify me promptly when the tile I wanted came into stock, and I've just received a follow-up call to check whether I needed any more. Friendly and helpful in store, and their general policy of refunding any unused tiles in full is also terrific. Can't recommend highly enough.”
6:30AM - 5PM
3 Lamarsh Rd.“I’ve recently completed my own landscaping project. Didn’t know where to start, but was really helped by the staff at the site. Great knowledge, not to bad prices and even sold stuff I hadn’t considered I’d needed but most definitely did. Good experience - thank you”
7 AM - 8 PM
165-167“We were served today by HUW at Oxford Botley branch.. He was extremely helpful and polite in identifying the items we were looking for. One item was not available in store but Huw located the item at another branch, phoned through to ensure that the item was put aside for us and was able to provide directions to the other store. Great service! Thank you.”
“Usually the time that I go is quiet if you're picking up click and collect. Staff are friendly and sometimes there are great deals in store. If your looking for something that may have sold out at other Local wilko's try this one”
7AM - 8PM
Unit C“It's great of you know what you're looking for, and you can just order it online.The staff unfortunately is not very helpful, they only search the website themselves and seem to not really know what they are selling or helpful if finding what you need”
“Brilliant customer service at Homebase Cowley from Ann, who went out of her way to help us, including helping us move a big olive tree into our car. Thank you for your help Ann, you are a star!”
“Andrew was very helpful in explaining that I'd ordered cutting disc specifically for a different grinder. The wrong one in fact for me. Saved me a trip coming back to exchange them.”