August 2025 by Kamel Salmi
I went to the branch the customer service was rude and they call the police for me because they think my passport it?s fake they let me waiting 2 hours and I have to be start working at 13:00 so I get warning from my job because I was late so I m not happy at tall
June 2025 by Amiee Louise Cleary
Don't have a account them because they treat you like rubbish
The customer advices and mangers very rude and problem with my bank account is closed because they did help with it now. Find some where going to for a bank account
I think they need more training with mental health problems
December 2024 by David Collins
Why oh why so Halifax branches have such trouble opening on time??
June 2024 by Matty Holder
Shoddy customer service. An old bank that needs to improve its services and get with the times.
February 2024 by Vasyl Nahovskyi
An awful service and no help in branch or on the phone was provided, very disappointed with this bank, do not recommend
November 2023 by Aleksandra Arabasz
Ive been served by polish consultant - I forgot to asked his name - and I wanted to thank him for an amazing service. He was so helpful and full of joy making my experience so pleasant and whole consultation quick and nice! Super loved the chat and honestly more people like him in customer service!
May 2023 by Dr Neil Young
Good branch to bank with. Ian at the Oxford branch was very helpful.
December 2022 by Andrii Steblov
Terrible bank! I applied for a bank card online in June. I entered all my details correctly. Checked several times. When I received the card and all the passwords, I started setting up online banking. Nothing succeeded. Constantly writes some kind of error. I went to the bank branch in Oxford. They told me that they could not help me and I had to call the bank. I called the bank and they told me that they could not help me and I should go to the nearest bank branch and ask them to change my address so that they send me a new activation code and give them my phone number, which they don?t have at all ... Although I indicated my phone number when applying for a card, and they even assigned me a login, which is similar to a phone number. I again go to the bank branch, tell them my address, phone number ... They add everything to my account. After that, I call the bank and ask them to send me a new activation code. They send me a code. I'm trying to set up my online banking and see that my phone number is incorrect and I can't get a verification code. It's December now. For half a year I cannot set up my online banking. I cannot fully use my account and my money. The bank gave me a lot of inconvenience.
May 2022 by Ronnie Sivaprasad
The customer service I always receive from Javaad is brilliant. He is always polite and friendly and highly knowledgeable. Thank you for going that extra mile for helping me. You are much appreciated.
February 2022 by Jodie Morgan
Disgusting service from my visit today & extremely rude customer service.
December 2021 by Martin May
Went into the branch today was served immediately by Terri-Ann who was polite and dealt with my request efficiently.
July 2021 by Jamal Ayub
Worst bank for local people to bank with. Only one counter to serve. Faulty deposit machines.
September 2020 by best movie funny movie
Amazing staff realy help..!! I prefer one of best bank in uk is halifax the staff are good and always help no metter how busy they are.. !! Bank halifax in oxford is my fiver bank ever..!! I hope everi body working there stay safe and when we re open we can see them again ..! Gob bless .. stay safe
July 2020 by Helen W
Someone got my bank details and was spending my money. I went into the bank and they were really busy but got my issue sorted and were really nice and professional about it. Very grateful!
September 2019 by Helen Witkowska
Someone got my bank details and was spending my money. I went into the bank and they were really busy but got my issue sorted and were really nice and professional about it. Very grateful!
