March 2024 by Kevin Corbyn
Staff were great. Very knowledge about contracts and phones.Look forward to going back when I get a new phone.
March 2024 by Mark Cooper
Not very cheerful staff or helpful
December 2023 by drewR34 Skyline
After having a terrible experience at the Bicester EE store we thought we would give EE one last chance. The staff in this store were great, solved some mistakes on our original contracts and were very patient getting issues solved. Charlie & Miki thank you and well done for getting us sorted. I would recommend this store as they have been very helpful and polite. ???
December 2023 by Racheal Mbocha
Shop attendants have been giving the wrong information from day one, I feel cheated and trapped in a contract I no longer want!
November 2023 by Robert Willis
Great staff good price
October 2023 by Alina RM
Very slow customer service!
September 2023 by malavika ramesh
The store leader/manager was so rude and not at all helpfull at all. I had to go regarding my iWatch because I got a message that I am gonna be charged £450 for something I didnt do at all. When I went in to get some help not only the manager was not helpful told me straight on my face we can?t do anything about it when it was clearly the staffs mistake. Later i stayed and called in customer service and another employee helped me with it. The manager is no good. ????
August 2023 by Peter Cooke
Great service well explained tariffs, friendly and efficient staff
July 2023 by Chris Raffaelli
I thought all the other reviews were just moody but seems they are right the customer service at this store is just about the worst thing ive ever seen.
July 2023 by Azucena Vilariño
Absolutely terrible service, no basic customer service skills.Not only they sold me a Sim card that didn't work but also blamed on my telephone. I proved to the manager that my phone was not to blame as later I got a new Sim card from a different provider nearby. But even that, he wasn't ready to give me a refund and I never got my money back.Manager wasn't helpful at all, didn't care and didn't offer any solution.For sure, I will never recommend anyone to get a Sim card in this store.
July 2023 by Haroldo Macedo
Terrible service!People don?t care much about your request. They don?t explain properly and don?t try to find out any alternatives.Thinking on leaving EE.Has it become bad after being acquired?
July 2023 by mike harris
The guys were very helpful, but unfortunately they were unable to solve my problem. My switch from plusnet to ee and keep my number a total disaster. I am now with 3.?
July 2023 by Elle
Absolutely useless, no basic customer service skills. Save yourself the time and travel, go to another EE or better yet go to another company. As someone that has worked in this position myself, either management is abysmal, training is subpar or their wages are so low that employees can?t be bothered to do the bare minimum.
June 2023 by Patrick Long
Yes l needed help with my phone. And the staff were very helpful and friendly
June 2023 by 295bilalh
We went to Le Pain Quotidient for a breakfast during a weekday. We were greeted in a very friendly manner at the entrance and taken to our table. Our server was Poonam Malik and she was absolutely amazing as she made sure we were served on time and there was nothing left that could drive an unsatisfactory response. The food was great!
