March 2024 by Phoebe Raven
My partner and I are both first time buyers and are completing today! We walked into Connells and met Jack Ballard near the start of our journey to getting a house. He has been amazing from start to finish, explaining everything to us in an easy to understand and concise manner. Jack has gone above and beyond helping us with our mortgage and insurance. He has regularly checked in with us making sure we are up to date, don?t feel forgotten about and has helped us with chasing the other estate agents and solicitors to make sure we reached our deadline. We couldn?t have done it without him and couldn?t recommend him more! Our experience has been fantastic. Thank you Jack!
February 2024 by Haidar Ali Bokhari
Advisor was very helpful
February 2024 by Ashwin Nallaperuma
As first time buyers our mortgage advisor Jack Ballard was exceptional. He guided us through every little details of the process and made sure we understood. Secured us with the best mortgage offer available at the time. Even after the mortgage was agreed Jack kept track of it and when the mortgage rates dropped he rearranged the mortgage for a lower rate, amazing work by him.He also told us about the pros and cons of the property, he helped us to understand the value of the property and to get the best deal secured.Overall he was outstanding and we are fully satisfied with the service.
February 2024 by Alexis Ledoux
Our experience with Jack, our mortgage advisor, was exceptional. As first-time buyers, Jack patiently guided us through the process, explaining each step. His professional negotiation skills helped us secure the property we wanted. Jack's dedication was evident when he went above and beyond to secure the best mortgage rate, even working outside regular hours to finalize our application before the rates changed. We highly recommend Jack for his expertise and commitment to his clients.
February 2024 by Stephen Dorey
Great service. This was the first time we bought a house and Connells were great dealing with us and with the sellers. They know what they are doing and also know the area. Would def. recommend.
January 2024 by Marie McCarthy
Having used Connells in Cowley previously, I chose to use the Headington Branch of Connells for the sale of a flat. I started the process with Zara who is lovely. Julian then took over with regards viewings which was great. However, I felt I wasn?t really getting any ?bites? shall we say so, I decided that I would give it 2 more weeks and then I would take it off the market. The interesting thing having made this decision was once I advised Connells of this, they then had 3 viewings for one day!! So, having decided I may not go ahead, we then had 3 viewings of which one of those put in an offer which I was pleased with. Having accepted the offer, I made a point of asking Connells to please, do NOT to put up a ?Sold? sign until I had spoken with the person living in the flat as I wanted to show her the courtesy of advising that an offer had been made and I had accepted it. I had this conversation with Connells on the Wednesday. I called around to see the tenant on the Saturday of that same week only to find a ?Sold? board had been put up. I have to say I was really annoyed, even more so considering I had provided strict instructions to them to not put the board up. Obviously the person living in the flat was understandably not impressed so, Connells did let me down there. Also, having been emailed through the Sales Agreement information, my Solicitor information was incorrect even though I had advised who I would be using!!As previously mentioned, I have used Connells for various Sales and on the whole, they?re fine but unfortunately, I have never received the whole amount or even ?over? for the sale of any of the properties sold which is a bit disappointing. However, on the whole, the process was quite straightforward which is always a bonus.
January 2024 by Mark McDermott
We have been very impressed with the team during a recent transaction that saw us buy and sell through Connells Headington. They were always professional and friendly, and responded proactively and in a supportive manner as we navigated through the process in a complex and time sensitive deal. Would definitely use them again and highly recommend to others.
January 2024 by Vijay Rao
We visited the Connells office in Headington while looking for a house to purchase in Oxford. They were very prompt and accurate (Razia) with their responses to our viewing requests and also provided us mortgage advice (Jack Ballard) to help quicken our purchase process.As it happened, we are currently proceeding with a property marketed by another agent, but we have stuck with Jack for our mortgage advice. As first time buyers, having Jack with us for advice on properties, market rates and mortgages, was a major support. He was available to take our calls and respond to our queries and that allowed us to take some quick decisions. We also decided to avail the other services from Connells including conveyancing and so far it has been a nice experience having the entire process under one roof in a single portal to upload documents and keep track of developments. Looking forward to closing our current purchase and hopefully more in the future.
December 2023 by Shajan V Mammen
We would like to express our heartfelt gratitude to Connells Estate Agents for helping us find our first home. A special thanks to Jack Ballard, Saqid Rashid, and Razia for their hard work and dedication in supporting us throughout the buying process so far. We appreciate their efforts immensely
December 2023 by EM Coates
Thanks Jack, Julian and Andrew! Fantastic team.The team were patient and professional. Particularly recommend the mortgage brokerage service, and certainly benefitted from having both buyer and seller represented by Connells.
November 2023 by Kathryn Pickup
Lovely team, they were always on hand for questions and to provide updates about the sale of our property. Would recommend.
October 2023 by Jong Fu Wong
The estate agent who facilitated the property viewing, Julian Denson was affable and generous with information. I was particularly impressed by the mortgage broker, Jack Ballard who worked above and beyond to help with my application in these turbulent times.Update:I have gotten the keys!I wish to thank Andrew Topping and his team again for their amazing effort in making this happen. Andrew was so thoughtful and kind that he even helped me with measuring the room dimensions!
September 2023 by Ben Morgan
Had great service from Andrew and Zara at Connells when marketing and selling my property. Communication was excellent and I would recommend them to anyone. Thanks.
September 2023 by Naveed Sattar
Recently brought a property from Connells Headington. Andrew and the whole team starting from the initial viewing through to completion day have been exceptional. They kept us informed at all stages of the process and made sure we had an easy and efficient first time buying experience. Jack (mortgage advisor) was always on top of things ensuring everything moved swiftly. Highly recommended for house buying/Lettings needs.
September 2023 by Rohini Unni krishnan Nair (Rohini U K Nair)
We want to say a big thank to the team especially Andrew for helping to buy our first home. Sincere and open communications are much appreciated. Always stood with us to solve the issues. With out his help I don't think, we will get this keys. Sincere thank you from the bottom of our hearts..... Always recommended Connells......Their friendly nature and on time communications are amazing.....
