February 2024 by Pamela
only 3 stars because it?s convenient to get a balloon, the older woman in glasses and younger blond girl were gossiping about their coworkers while customers were in the shop
May 2023 by elaine tsang
Staff just complains rather helping customers
June 2022 by Martin McCabe
I really can't recommend this shop as their anti dog policy is so very anoying
May 2022 by Pascal Pneu
Inatentive staff who'd rather chat out the back than serve people who were waiting. Not what I expect or receive in other branches.
July 2021 by Charlotte Jameson
I shop in here regularly and all the staff are very helpful and polite. I would like to say a big thank you to Paula and Ella for organising my grandsons balloon for his 1st birthday and always being helpful and having a laugh. The number one team and amazing customer service
July 2021 by Bethany Dunne
Went in card factory today to get some stuff and I?d like to say a big thank you to all the staff and especially Paula and Ella the number one team for their amazing customer service and always helping me out whenever I go in there which is quite regularly.
September 2020 by Ebony Challen
Brilliant x amazing service , nice stuff , good selection and cheap prices
April 2019 by Ray Stimpson
Like all discount stores, your custom is not appreciated and you struggle to find what you want. This store is quite difficult to navigate and, like all Card Factory stores, overstocked. But you visit because you don't want to pay £5 for a greetings card or faff around online buying personalised ones that also cost silly amounts
October 2018 by Jean Scarfe
Brilliant customer service and value for money thank's to Ella for the amazing party balloons last Saturday
March 2017 by Richard Lindgren Eklow
Friendly staff and good selection