March 2024 by Charlotte Brown
Their pharmacy is incredibly disorganised, nothing is ever sorted or ready. Be prepared to wait many days for basic prescriptions.Their cosmetic staff downstairs on the other hand are fab!!
March 2024 by Chris Gallacher
closed before the time on the door. And one wonders why visitors think pharmacy provisions are second-rate in this country??
March 2024 by Uki Bear
Amazing and huge shop of this chain. Has everything from toothbrush, toothpaste, travel toiletries, hair products, shower products, makeup, facials, food, shaving products etc. On the second floor you can find optician and pharmacy. Just notice the escalator up and down are placed in the opposite sides. Staff were very helpful.
March 2024 by Marta Leszko
The service is really bad , I was waiting around 10 minutest to purchase beauty products from Chanel and Dior , no one really bothered and ignored me . I am regular customer and it was really bad experience . The ladies were busy doing makeup for themself instead take care of the customer . I want coming back ?.
February 2024 by Vicky Mears
Review for Sandra(No7 counter)I walked into store and just said 'i need some help' Sandra listened to my concerns and asked lots of questions about what I'd tried before and my previous experiences. Sandra colour matched me and we went through the best colour match. Incidentally, I've been colour matched before at 3 different boots stores, and have never experienced such a great service. Thank you Sandra, if I lived locally, you'd be me 'go-to'. I now know what my actual colour match is! Thank you for taking the time and looking after me so we'll!!
February 2024 by Ab Khan
Look busy do nothing.Never answer the phone.
February 2024 by Ellis Youds
Have been trying to contact boots Oxford for days noone ever answers
February 2024 by Vlad Groza
I asked a member of the staff if I could use the toilet and he told me that the manager does not allow them to let anyone other than the staff, in the end he let me go to the toilet, I asked several times to speak to the manager and I was told that I couldn't find her so I continued my shoping, at the end of the shoping I managed to find the manager and ask I asked if I could use the toilet, she said no it is functional and in a more disturbing manner he told me that it is not a public toilet and sent me to the mc donaldI think that's how they behave with pregnant women and not onlyI'm honestly disgusted
February 2024 by Leeya Odedra
the pharmacy is way too slow. it shouldn?t take 45 minutes to get a prescription it?s ridiculous
February 2024 by Lorenzo
Unbearably long waits for collection of prescription medicines: 20 minutes and counting.
February 2024 by sai ravi teja Koppula
It?s really worst customer service ever .. I tried to find T gel ..I asked members of staff they are so rude and not at all willing to help ..I checked that items in boots website it shows in stock ..so I reached here all the way from 10 miles..I end up with not finding that items ..no one helps me to find it .its not at all good for your business to encourage that kind of staff to work in your store ..
February 2024 by Lucy Marriott
Really bad customer service. The staff are either completely awol or chatting among themselves and looking irritated if you ask for help. On the designer beauty counters, the service is particularly poor. Better to go to John Lewis in Westgate for your beauty needs!
February 2024 by Peter Butterworth
Very busy Boots and not always have what I wanted
February 2024 by Lyuben Andreev
Very fast and efficient service, Alexia helped me get the best birthday presents for a loved one.
February 2024 by Lorraine Kashdan
A pretty cool experience. I usually keep out of here as too busy for neuro diverse people's! Theres lots to buy and tons of helpful assistance and also sales persons which is an autistic nightmare...! But I got bargains and managed to get out quickly so I am not complaining.This has to be one the most comprehensive Boots which is mutlit story and I imagine contains all the departments you need from sales, makeups, opticians to COVID jabs!