March 2024 by Carol Boyett
The store needs more staff on the tills. I waited 20min to be served
March 2024 by Grace Gibbons
Worst pharmacy ever, very understaffed. They do everything they can to avoid serving you. I don't think I've ever waited less than 30 minutes for a prescription
January 2024 by Rose Sutton
Very disappointed in my experience today , when I arrived there was no queue and no member of staff serving even though there were three members of staff behind the counter. As I waited a queue grew and still no one was serving. When I finally arrived to collect my prescription that had been with them for 10 days it was still not ready for collection so had to wait an additional 15minutes. I know that staff are stretched but for a prescription to not be filled in 9 days is unacceptable.
January 2024 by Thomas Li
too slow. go to woodstock road pharmacy instead.
December 2023 by Álvaro Viñals Guitart
Avoid unless there is no other option for your prescription. Dates for the relevant staff rotations23/12/2023 : Called at 11 am to check if my medication was in stock, told it was, as there is a shortage worldwide I always check since its quite far from where I live.This is sometjing I need due to my disability and its a sched.2 controlled.Went to store by 2pm and...the only bottle they had was actually for another person's prescription (so they logically could not dispense it). Said they would order, ok, left already miffed.26/12/2023:Call at 10 AM on the day they said it would arrive, it has, person on the phone checks my prescription, all ok, said it was ready to collect .Arrive in store at 3pm and somehow problems again - apparently my script is "incorrect"as it is a controlled drug, despite having been the exsact same wording for 3 years. I utter "are you joking" in frustration - pharmacy clerk accuses me of habing "unacceptable attitude" for that, leaves until pharmacist came back to explain the same thing (that they cant fulfill a prescription they were okay with the last two times they saw it) and got told "you can take it to another pharmacy and see if they will" when they well know there is a shortage.You'd think they would have spotted this the first time when they ordered the medication rather than at the very end...ignoring how this is the first time this issue has been brought up for this script in 3 years.
December 2023 by CarlosSCherto
Cannot believe how rude and unprofessional Agnes was! Won?t be coming back!
December 2023 by Carolina Macias
The waiting time to get prescription medicine is ridiculous and there are not enough staff at the check out for the amount of clients present
November 2023 by Chiu Kee Cheung
Typical Boots. Friendly staff.
November 2023 by Nicholas Steyn
Unbelievably understaffed. An absolute joke.
November 2023 by J'shua C
Awfully long queues with only one counter open. Once you are at the front, expect at least 15 - 20 minutes wait as they attempt to find your prescription. If you can go to other pharmacies, I would strongly recommend it
October 2023 by john britton
Has to be the worst pharmacy in Oxfordshire. Rude staff. No customer service. Always a problem with they system.
October 2023 by K.P 68
I want my meds you clown
October 2023 by Craig
I still have not got my prescription because 5 people in the pharmacy managed to ignore a queue of 4 people waiting for prescriptions for 30 minutes.
October 2023 by Oscar Lyons
Extremely slow and inefficient pharmacy, well worth the time to walk to a different one, wait times here are crazy (30-90min is not at all unusual)
September 2023 by Paco Bike
We went on a tour to Oxford from London by bus and my eldest daughter got quite dizzy, our guide advised us to buy something here before continuing.Quite a large parapharmacy that also has a beauty supply plant.He honestly got us out of trouble, the only thing was that it was Sunday and we had to wait until 11 for them to open.
