December 2023 by Sivesh Kathir Kamarajah
I booked this hotel using my business website as it was close to the course i was attending. It was priced at £127.33 per night and a total of more than £500 for 4 nights. On arrival, I noticed that the pictures on the booking page was not what was advertised. There was a receptionist who gave me my keys. As i took the stairs, there was a bad smell and the cleanliness of the place was really really badIn the room, it was really untidy and the bathroom looked like it never was cleaned at all. There was hairs on the flaw and limescale in the sink. The toilet was awfully dirty. When i went down to look for the receptionist, he was gone. I had to call my out of hours booking agency and they said I could go ahead to find a new place as they would help to sort a refund.Next day, at 0600, I wanted to check out, however, no receptionist was present to speak to me about my experience and refunding my stay. I booked a new place (travelodge), who were amazing for the next 3 nights.The complaint has been escalated to process a refund for this place and awaiting.I would NEVER go to this place again and advise anyone travelling to stay here, especially those travelling for business like meReally awful place i have stayed in my life! Would give this place 0/5 if possible, not livable!
October 2023 by May Bak
Affordable, luxury and comfortable.Rooms: Comfortable, clean , excellent service. Spacious and well organised.Nearby activities: Theatre, history, mesuemsSafety: No safety concernWalkability: Easily accessibleFood & drinks: The store an an onsite freshly baked Panini and baguette
October 2023 by Danielle Gilmore
Great location right in the city centre but that is the only good thing. Overpriced room badly in need of redecoration, dirty bathroom, broken window, opposite a pub so very loud late at night. Also wouldn't let us leave our bags after check out even though luggage storage was listed in their profile.Nearby activities: lots of restaurants and pubs nearby
October 2023 by Simon MILLET
Low price hotel for 0 service (nobody at the entrance for check in and out).Noisy room. You might hear the street and your room neighbors.Not clean as on the photos.
October 2023 by Shaman LizardKing
Location is great but the hotel is really so-so. The bed was comfy but it wasn't very clean and I could not manage to get a slightly later check out like 12:30 instead of 11:00 while I was running the Half marathon. It was quite noisy too. Not worth the price.
October 2023 by Barry
Good location but terrible
September 2023 by Kyle Harrison
I know you get what you pay for, but I didn't pay for this (look at the picture of the dirty tap where the water runs over). It felt like I was sharing a room with the mould and bacteria living in the bathroom.
July 2023 by Rachel Warner
Clean and pleasant, great location, basic accommodation.
January 2023 by Sra Fpo
The price/quality ratio is excellent. The place is well located in the city center, not far from any College and the main roads. Also, the owner is nice and friendly. Really a good solution for budget travelers who also don't disdain a comfortable, warm room.
December 2022 by Zukang Liao
The most terrible place I?ve ever stayed. My door was locked (or stuck) in the morning and I couldn?t get out. I called them 6 times and finally they came to unlock my door.Here is the funny thing: they blamed me for locking the door and said it was NOT their fault. And they asked me why I locked the door. Why on earth can?t I lock my door when I?m sleeping? Even if they really didn?t lock me from outside and it was just stuck, it was still your fault coz this is your hotel your business. Not mine. I was livid and asked them: so was it my fault then? They shouted at me: ?GET OUT?. That?s so caring, thoughtful and considerate. Would highly recommend if you wanna experience the savage.
December 2022 by Robin Thomson
Loud noisy street right next to a theatre that the stage crew clear at midnight. Don?t expect to sleep if your staying. I got a call mid afternoon telling me I needed to check in soon or no one would be there. Room was ok only 1 towel and shared iron in the corridor. Happy to say I won?t be back!
November 2022 by Luke Noble
Looks nice at first glance, but not properly cleaned or maintained.Great location and cheap.Easy check in, but no staff around after that
November 2022 by Denise Castell
friendly staff, very comfortable room, new, clean well appointed bathroom. Amazing location!!!
November 2022 by winnie tan
Last minute get a room, no lift, u need to carry up all ur luggage up.
November 2022 by Suzanne Quinn
This is not a ?hotel? it?s just a dirty, dingy run down room. It?s noisy you can hear people in other rooms. Shower covered in limescale, cobwebs everywhere and no wardrobe.
