December 2023 by Christina Allen
Waiting for a parcel that was due to be delivered today between 12.09pm and 4.09pm as per an email received this morning.Received an email this afternoon saying that the postman was unable to deliver my parcel as there was no one home.Absolute rubbish and obviously he couldn't be bothered to ring the doorbell
December 2023 by Ed M
Not sure why there are so many bad reviews. I just sent off a parcel that was a really awkward shape and size. They couldn?t have been more helpful and resolved the issue!
October 2023 by peter fisher
what ridiculous opening hours
October 2023 by RW LC
Lucky if you get your post or even a delivery, no delivery for a whole week , then they get contact staff then there?s no chance of getting you Mail BUT you?ll probably get someone else?s
July 2023 by Luke Kenyon
Depot only open for 2 hours a day, 8am-10am. Absolute joke. I was told by the 3 employees smoking out front they can't help me until tomorrow.
October 2022 by Richard Leggett
Absolutely shocking service at the moment. As a resident of Kidlington, over the last 2 months we have received around 4 days of post. Short staffed or not, sort yourselves out. People rely on receiving important documents through Royal Mail and this level of service is absolutely unacceptable. I have complained through the proper channels just to be fobbed off with the usual nonsense excuses, hence this review.
October 2022 by Gary Jameson
Well I have spoken to there are customer service hub. The problem is two fold not enough staff ( recruitment issue) and current national industrial action which is causing a backlog. They are trying there best but lagging behind. As to opening times best to visit Monday-Friday 8-2pmAnd Saturday 8-12. But not on strike days. Regards gary Jameson. Resident Kidlington
October 2022 by Shaun Wilkins
Yet to deliver my package that was supposed to be delivered today it contains live animals and I'm pretty certain it's labelled live animals. And terrible opening times as people are either at work or at school.
August 2022 by Nicola Handley
Word of warning that the times on the website/google are not accurate? just drove all the way here to pick something up as said it would be open until 19:00 (or even 20:00 depending on which website you read!) and it is very much closed with no sign or explanation as to why!
July 2022 by Ivett Kománovics
They changing the opening hours every week very disappointing!
May 2022 by Ben H
Great staff, very helpful.
April 2022 by Ben Habbershaw
Great staff, very helpful.
August 2021 by Margie McGregor
This sorting office has brilliantly carried on throughout all pandemic adverse times. Post Lady Sarah Horwood has been especially brilliant keeping us all going with her cheerful attitude. Please may we keep her on the Wooton-by-Woodstock round! THANK YOU!
March 2017 by Oxford Duplication Centre
Generally good but they gave my phone to someone who didn't have my card! I turn up with my card and no phone..
