March 2024 by L Perez
Avoid unless you want to grossly overpay. If you are very unlucky, you could even enjoy the experience of dealing with staff with a level of arrogance off the charts.I send small parcels to the US frequently, containing art prints. Always same size, and under 250 grams. The cost is £6.95 if postage is bought online, and £7.55 if bought at the post office by my place of work. But, apparently, here, I am assured that economy service is £12.95. Yes, sure... no thanks.
March 2024 by Paul Richardson
I went today to post a small parcel first class. I just wanted first class and clearly stated 'Normal first class, please'. However, the rude older woman who served me initially charged me for first class signed for (based on the value of the item which she needlessly asked me for). She then lectured me that items of this value (£30) weren't covered for loss or damage even though I knew this and had clearly stated right at the beginning the service I wanted. She continued trying to upsell and then started going on about how it should have a return address on it and if it was lost they were not liable etc etc. 'Good customer service' is clearly a totally alien concept to this woman who seemed to revel in ignoring what the customer wants and giving them a very tedious and unpleasant experience. This is the second time this person has harassed me through what should be a simple transaction and I will never us this post office again. I really hope the other PO staff are better (would be very hard not to be) but based on my experiences I would say avoid the PO at all costs!
February 2024 by lilian borsa
The opening times are wrong from the website and this is not the only complaint, I was reading the past reviews and seems to be the same for everyone. Unhappy people with their parcels and the treatment we have from the post office. The lack of importance with the customer in general.
February 2024 by Steve ?Pod? Povey
Like most of the reviews, I found the same. Your website states that the post office is open till 8:00pm. So I specifically left it until after work to drop off my parcel and yeah they're closed at 5:30pmSo something to be aware of.It might be worth updating your website
January 2024 by fran quinn
staff was hostile, rude, racist and impatient. spoke to me like i was stupid even though i?m from here and even messed up my order and sent it off to the USA when i wrote for it to be shipped to Australia!! Unbelievable!!
August 2023 by Patrick Ernst
Opening hours wrong and couldn?t collect my parcel
August 2023 by Betty Loo
I use this post office occasionally but every time i go in there it gets worsening!! The manager there is the real ISSUE..Such miserable team at such chaotic post office.
April 2023 by marie timms
Time table really needs updating as it states open till 8pm on a Saturday and is actually open till 2pm
April 2023 by Nicola Parker
Opening times not correct. If I was sending a parcel all good but wanted to send money and all too much for the staff as they told me they were closed., absolute joke. Never again....
March 2023 by Emily Lai
Long queues at all times extremely disorganised post office.Sorry to see the poor clerk had to count bags and bags of coins that were not full-bags from the man in front of me. My 2 year old got frustrated while waiting such long time.Staff pretty miserable except the jolly Asian girl!
February 2023 by teodora mihaela
The eldery women,with gray hair from post office was very rude this morning, definitely i will not come here again,and is not first time..
November 2022 by Victoria Pryima
The worst service ever! Super rude and refused to provide a pan for me to be able to write down the address on the postage bag I bought from them. I?ll be complaining to the central!
October 2022 by SGS 81
One of their staff, elderly woman with gray hair, is impolite and lacks respect for customers. I don't think she understands what good customer service is.
October 2022 by Litzi Quarterman
Opening hours online say 8am. They're not open until 9pm. Wasted trip this morning.
August 2022 by Peter Drobac
Wonderful service at this post office. They were extremely patient in helping me through a problem with my vehicle registration.
