March 2024 by Amy P
Char was amazing! She was extremely competent and went above and beyond to help me and reassure me that my parcel would arrive safely. She gave amazing customer service and attention to detail. I will definitely be a returning customer. Thank you so much ?
February 2024 by Richard Morris
Very efficient service. Don't forget, you will need to shield them inside your parcel
December 2023 by Elizabeth Friend
Wayne Thomas and Kelby Mathews were absolutely fantastic and couldn?t have been more helpful.
September 2023 by Faisal Liaqat
I have a nice experience at DHL express oxford.i am asking a lot of different questions about sending the percel. Internationally, the person was very polite.i am very satisfied with this services.
August 2023 by Sakthivel Kandasamy
This is the worst delivery service I ever had in my life. They are very poor in customer service. They came home and taken the photo of the door and left while I was inside waiting for delivery. I am waiting for my document for more than 20 days. They are not delivering. I don't know why the UKVI have contract with this company.
May 2023 by Deryck Silk
Had to use DHL to return. Awkward to get to and person on reception really didn't want to be there ?
May 2023 by James Dalgleish
Best DHL experience I have ever had in the UK. The receptionist was super nice and extremely thorough. Got things sent off in a jiffy, while carefully making sure things were done properly.
April 2023 by ALEKSA TRAVEL
Great service, efficient and professional. Very good
April 2023 by Matthew Cahill
Reviewing the site itself. We had an exceptional time as our DHL representative, Thomas, helped us pack and ship our items to the States. He even helped us use a smaller box when we thought we needed a large one. Absolutely a pleasure to work with and got our box out quickly. Thank you!!
February 2023 by Jandhyala Kadambari Dhanusha
The service here was good. The problem is with the DHL management itself. Unfortunately they didn't exactly help when there was a problem with the parcel. Either with tracking or receiving the parcel. When it was coming from India the parcel was delayed by almost a week spoiling the food items. And When sending parcel to India had to face problem with the custom tax despite sending gift items to family which was below the margine amount of gifts. The problem is not with this particular service point but with the DHL express in UK itself which did not state the requirements clearly in their website and their staff have to be trained completely when it comes to explaining such details to the customers. DHL has a very good reputation and hope it keeps UpTo it. Hope it deals with the customer issues quickly and effectively. If you calling the DHL service people then make sure your phone has a good balance. As the wait time is a bit long and the charge is a bit high with the problem solving time taking way longer than expected.
December 2022 by Leanne White
Absolutely fantastic customer service 10/10
December 2022 by Markos Miletic
Fantastic service from Wayne Thomas!
October 2022 by David Gill
Very nice Reception, welcoming and very helpful.
September 2022 by Shina Chakraverty
Very helpful staff. Very good service point
September 2022 by Freddy Elturk
Great reception, reputable company indeed
