March 2024 by Andy Trickett
Thameside location which would be beautiful in the daytime, overlooking the river with uninterrupted views. We went for an evening meal, it's full of relaxing spaces to eat and drink and with a bar area.. Good live music as background on the thurs evening we visited. Menu is varied and good quality. We shared an ample sized nduja 'pizzetta' great tasty starter, followed by a share of two platters, a crudites with pittas hummus and beetroot, and then antipasti meats with a soft cheese and seeded bread. Crudites very fresh and crisp. Good variety of meats, bread moreish. All excellent. Could not fault any of it. Highly recommended. But let's be clear it's not a pub, more a wine bar/restaurant.
March 2024 by Peter James
Fantastic service, food and drink. Loved the location. Going to come back when the evenings get
March 2024 by Artiom Zaretski
One of our family favourites in the area both for the food and the stay. This includes the electric boats for hire on
February 2024 by Dr Smith
Dinner Terrible, Breakfast Superb. Hotel lovely.How can one place have such a different experience?Dinner was poor with ridiculously small portion sizes and met with a rude and obnoxious waiter who questioned everything and was particularly put out by only wanting to pay part of the discretionary service charge for poor service and poor overpriced food. Paid in full, left and went over the bridge to get a much more substantial meal at the local pub with much more polite staff.Breakfast was a completely different affair polite staff good portion sizes and good value for money.Rooms are excellent.Dinner service in dire need of improvement. Wont be returning.
February 2024 by Scott Chambers
Hadn't been for a while because after covid, the service was appalling. We went yesterday, and the problem is solved. Efficient friendly service, in a great location. Especially enjoy the courgette friies. Would be 5 star but they struggled to serve the coffee hot.
February 2024 by Roger Banister
It's a wonderful location, overlooking the the rolling River Thames, it seems confused as to its name, Copa, or The White Swan, it entices you as it seductively spraws along the river bank. It has lots of parking, and lots of doors, a hotel, a coffee shop part, a bar, a restaurant and a splendid terrace, real fires add ambience.It's a lovely place, however, the service is not good, it's sloppy and slow, the place seems to lack professionalism, it's all style and no substance. Which is a great shame.
January 2024 by Julia Snyman
Gorgeous Place, staff and food. My Happy place.
December 2023 by David Lawton
Much improved.Great function rooms and
December 2023 by Whitney M
Stayed here for a business trip. Monday night my room has this loud pounding sound from disco like music starting from 9:30pm. The hotel front desk explained this is from a Xmas party from "the event space" and the music will stop at midnight. I don't know how it's acceptable to play loud dancing party music on a regular Monday?! Hotel response is no other room is available but we can give you ear plugs.... Would not stay here again.
December 2023 by Jonathan Middleton
This place is amazing. Location Location Location... FRIENDLY STAFF AND A GREAT EXPERIENCE. DOG FRIENDLY
October 2023 by Nick Spodofora
A fantastic stay at the Swan. Right on the river, over looking a wear and a bridge its a lovely location.We stayed in the Loft which is a nice room seculted at the top of the hotel (as you might expect).The King Size was comfy and the shower was great.Alos good value.
September 2023 by xxtigerxx
This hotel is beautiful. We booked a suite and all was well until we went to bed after dinner and found that we were above the wedding disco. If you like to sleep in a rave this is the suite for you? if not, tough you?re not getting any sleep. I definitely would not recommend staying here.
September 2023 by DaveandCaz44
We stayed here last October and totally forgot to write a review - going back in a few weeks which reminded me ! We stayed for 2 nights as my Wife had an engagement in London. Lovely setting right next to the river, we stayed in a river view room which was clean, spacious and had it's own balcony overlooking the river. Good food, friendly staff. We arrived on a Sunday afternoon and it was VERY busy down in the bar area - I think there had been a wedding fair on - but it thinned out later. All in all a lovely place to stay with some nice riverside walks nearby if you have the weather- hence why we're staying there again in a few weeks.
September 2023 by 795likithag
Went there for a work away day last week. We had rooms on the ground floor and two of us had our laptops (including chargers and mouses) and a kindle stolen from our rooms. The outdoor seating area is accessible from the outside and the hotel staff left the doors to our room unlocked. And when the theft was reported, the staff did not take any accountability. The claimed to have no CCTV's in that area, even though it connects to the car park and is completely accessible to people from the road. The whole experience was sub par and we will definitely not be going back there again.
September 2023 by mickca
The location is excellent and the room, a river suite, was spacious and well appointed. So we paid £285 for a river view to discover on entering the room a printed leaflet saying that the room would be hot. The advice included keeping curtains closed during the day. (Hello! I paid for a river view) and to stick your feet out of the bedclothes. To say the room was hot was an understatement. It was like a sauna and even with a fan on full blast we were sweating. My wife, who in 30 years of marriage, has never uttered the words "I'm too hot", admitted she was sweltering. So a dark room, no view and precious little sleep due to the heat. I felt a little cheated.
